The VPAS® Platform supports all products on one platform. The unmatched breadth of products supported by VPAS® Platform include individual, retail, institutional, worksite / group, qualified, and non-qualified.
Our state-of-the-art customer service work desk, the web presentation layer of the VPAS ® Platform, provides the gateway for access to the complete platform capabilities, and is connected through web services to the underlying insurance services. All processes are executed under control of integrated workflow and business process management tools that provide explicit control of work items, including tracking and reporting of service metrics.
The business rules and event processing engines are accessible through web services so that all functional layers use common data, rules and processes to produce consistent results regardless of the access point, be it direct web inquiry, call center interaction, in bound back office processing driven by workflow, or outbound documents delivered to customers. The VPAS® platform is a comprehensive policy administration system supporting complete policy lifecycle: new business to claims.
- New business
- Contract / policy recordkeeping
- Billing collections and disbursements
- Customer services
- Claims and benefits payment services
- Investment management services
- Financial services
Our insurance services and solutions span the entire life and annuities value chain, delivering quickly and reliably for lower cost. These enable you to reduce time to market for new products, expand globally, streamline management of complex distribution channels, and penetrate new markets. Infosys McCamish enhances your competitiveness: optimizing and transforming your processes, providing robust platform solutions, and taking accountability for high quality service to your customers and agents.