Business Transformation Services

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Reimagining the Supply Chain in a Digital World

Successful supply chains of the future would exhibit highly coordinated, digitized operations with greater visibility across the supply chain value network, proactive customer experience management, ...


Under one umbrella

In a bid to derive maximum value from their shared services centers (SSCs), a few organizations have taken their shared services to the next level and progressed to global business services (GBS). With the vast ...


Realizing the business value of master data management

Poor data quality has a detrimental effect on operational efficiency, risk mitigation, and agility of an organization. Enterprises have invested in data management initiatives to create a steady supply of good quality...


Emerging trends in insurance – role of loss control engineering

When soft market margins are under pressure, carriers usually look upon loss control engineering (LCE) to provide confidence on the quality of risk. With evidence of hardening in insurance markets, ...


Innovation and transformation in business processes – evolving paradigms

Business process transformation has evolved from continuous process improvements and ERP roll-outs to a more holistic approach; an approach that blends operational, strategic and technological levers to deliver business value. Increasingly, enterprises ...


Driving global process transformation with an end-to-end approach – the challenges

As processes get increasingly complex at global enterprises, CXOs are anguishing over some fundamental questions around process transformation. Some of the questions are: How can we improve the reliability...


Driving global process transformation with an end-to-end approach – the opportunities

Functional conflicts can hinder an organization’s ability to realize business outcomes. This paper identifies points of convergence to arrive at a solution as well as various enablers supporting the solution. These will take us...


Unlocking Transformation Opportunities through Business Process Outsourcing

Today, five shifts are essential to unlock transformation opportunities. In a smarter organization, processes are standardized, not disparate. Operating models are ones that fit the best, not...


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