Business Transformation Services
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Successful supply chains of the future would exhibit highly coordinated, digitized operations with greater visibility across the supply chain value network, proactive customer experience management, ...
and data-based decision making. However, several companies lack a holistic supply chain transformation strategy. This point of view captures the essential aspects of a holistic supply chain transformation strategy based on global trends.
In a bid to derive maximum value from their shared services centers (SSCs), a few organizations have taken their shared services to the next level and progressed to global business services (GBS). With the vast ...
amount of knowledge concentrated in GBS, the recent advent of cognitive technologies, and an ever demanding business dynamic, there is an opportunity for GBS to lead innovation and transformation for the entire organization by blending the entire stack of processes, technology, people, and infrastructure.
Poor data quality has a detrimental effect on operational efficiency, risk mitigation, and agility of an organization. Enterprises have invested in data management initiatives to create a steady supply of good quality...
master data. These organizations are eager to realize measurable value from their master data management (MDM) initiatives. The success of an MDM program can be evaluated based on its impact on organizational processes and customers.
When soft market margins are under pressure, carriers usually look upon loss control engineering (LCE) to provide confidence on the quality of risk. With evidence of hardening in insurance markets, ...
there is a clear shift towards stricter underwriting decisions and identification of ‘best-in-class’ risks through LCE. Infosys believes that emerging industry trends will encourage carriers to leverage LCE and create market differentiation and customer perception as loss prevention partners.
Business process transformation has evolved from continuous process improvements and ERP roll-outs to a more holistic approach; an approach that blends operational, strategic and technological levers to deliver business value. Increasingly, enterprises ...
are deploying new tools, frameworks, and platforms from vendor partners to achieve a comprehensive process transformation, thereby enhancing their competitiveness.
As processes get increasingly complex at global enterprises, CXOs are anguishing over some fundamental questions around process transformation. Some of the questions are: How can we improve the reliability...
and predictability of business operations? How can we grow both volumes and profits? The successful executive is the one who knows what the roadblocks are to process transformation, and how to remove them.
Functional conflicts can hinder an organization’s ability to realize business outcomes. This paper identifies points of convergence to arrive at a solution as well as various enablers supporting the solution. These will take us...
to the next level of organizational performance. Since the cause and effects are connected across functions and processes, addressing them holistically means a quantum jump in terms of ultimate throughput.
Today, five shifts are essential to unlock transformation opportunities. In a smarter organization, processes are standardized, not disparate. Operating models are ones that fit the best, not...
ones that fit the gap. Technology is a multiplier, not just an enabler. The focus is on effectiveness through delivering business value, not just continuous improvement of process metrics. Insights are dynamic, not just static knowledge.