Business Transformation Services
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Successful supply chains of the future would exhibit highly coordinated, digitized operations with greater visibility across the supply chain value network, proactive customer experience management, ...
and data-based decision making. However, several companies lack a holistic supply chain transformation strategy. This point of view captures the essential aspects of a holistic supply chain transformation strategy based on global trends.
In a bid to derive maximum value from their shared services centers (SSCs), a few organizations have taken their shared services to the next level and progressed to global business services (GBS). With the vast ...
amount of knowledge concentrated in GBS, the recent advent of cognitive technologies, and an ever demanding business dynamic, there is an opportunity for GBS to lead innovation and transformation for the entire organization by blending the entire stack of processes, technology, people, and infrastructure.
Today, five shifts are essential to unlock transformation opportunities. In a smarter organization, processes are standardized, not disparate. Operating models are ones that fit the best, not...
ones that fit the gap. Technology is a multiplier, not just an enabler. The focus is on effectiveness through delivering business value, not just continuous improvement of process metrics. Insights are dynamic, not just static knowledge.