Procurement operations and help desk
Overview
From scanning and processing invoices, to making proposals, and ensuring a smooth month-end closing of finances, our procurement operations cover it all. We standardize our clients’ accounts payable (AP) processes with a high degree of automation and also have a comprehensive procure-to-pay (PTP) service capability.
Offerings
With a proven global delivery model and multiple language support, Infosys BPM offers solutions that promise to deliver procurement compliance and ensure superior vendor relationships. We provide:
- An end-to-end source-to-pay (STP) business platform
- Point technology solutions
- A dedicated PTP academy
- Specialization of resources
Read on for more information on PTP solutions.
How Infosys BPM delivers value
We use a number of enabling tools to affect improvement in our procurement operations and help desk services. Some of these tools include the Process Velocity Tracker, Electronic Procurement Service Center, Infosys AssistEdge, and Virtual Ops Center.
These tools help in providing:
- Uniform metrics and standardized reporting
- Real-time data visibility and transaction fulfillment alerts
- Centralized data repository under secured environment
- Step reduction in turnaround times (TAT) and end-to-end transaction cycle times
