Retail, CPG and Logistics
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Retailing revolves around the customer – reaching, engaging, and even exciting the customer requires a convergence of the physical and digital worlds. This paper examines ...
what’s in store for retail and attempts to answer questions such as: Are brick-and-mortar stores really on their last leg? How can the physical-digital divide be bridged? And, what does the future look like for retail?
The retail industry today is flooded with promotions that leave buyers spoilt for choice. However, emerging formats, innovative technology adoption, unchartered markets, and razor-thin margins of retailers combined with ...
ever-increasing expectations of customers make the retail promotion cycle even more complex. This paper explores how the 4M model is used in a promotion cycle to achieve objectives and accomplish the larger goals of the organization.
Procurement outsourcing is gaining importance due to its ability to impact operations across an organization. Infosys' experts discuss the trends in procurement outsourcing, the functions within procurement that lend themselves to the global delivery model, and...
key benefits. They also provide a road map for implementing an outsourced process. The white paper shares the experience of a heavy equipment manufacturer that adopted procurement outsourcing to standardize workflows and realize cost savings.
Europe is an emerging market for Business Process Outsourcing (BPO), says Michel de Zeeuw, Vice President and Executive Client Partner and Member of Infosys BPM Executive Committee. He believes that companies in Europe...
must outsource their business processes to become more scalable and competitive. According to him, Royal Philips has set a trend by signing a seven-year agreement with Infosys BPM to provide Finance and Accounting, and Procurement services to more than 400 Philips organizations globally.