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Focus on Route Trade Supply Chain

The route trade or channel has undergone significant change over the last 5 to 10 years as shoppers have moved to the grocery and P&C channels, chasing price, convenience and accessibility. What was once a thriving small-corner-store...

Published with the permission of Retail World

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Facilities Management and Customer Experience

In retail, particularly grocery, store presentation and ambience are critical to ensuring relaxed and happy customers who enjoy coming back. For the larger store networks, generally the trend is to deliver these ...

Published with the permission of Retail World

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Closing the Redemption Loop

As with most developed countries, price-driven activities are the fallback position for driving slow or falling sales. While assuming that this positioning is unique, how do you gain value from these activities? Can you drive loyalty, repeat visits, and at the same time learn a little more about your shoppers? QR codes, mobile device barcode ...

Published with the permission of Retail World

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