The difference between an organization that can compete deftly in the face of external changes and intensifying
competitive pressures and one that cannot usually lie in the way they function. That’s why a keen
focus on the quality of business processes is a must.
At Infosys BPM, quality is an integral part of our business excellence journey. Our quality practice
has been designed to deliver customer delight with expertise, passion and commitment. We do this
by simplifying complex business processes and driving innovations through re-engineering, wiring
them for excellence. We understand that each organization and its processes are different. That’s
why all our frameworks and tools are tailored to the specific business context of our clients.
Our global quality model has been vetted through years of working with several organizations, large and
small across the globe. It is designed to achieve sustainable process excellence and leverages leading
industry frameworks to drive stability, reliability and predictability in operations. We augment
this further with our Be The Navigator initiatives to drive continuous improvements in every engagement.
Quality acts as a catalyst to achieve process maturity and we do this by deploying our Process Progression
ModelTM. We institutionalize best practices and knowledge to withstand change with ease and convert
it into unique solutions. We leverage data to derive actionable insights which allow us to improve
operational efficiency continuously.
Find out more about how we can help your organization navigate its next. Let us know your areas of interest
so that we can serve you better