Infosys BPM

The COVID-19 pandemic has changed the world of communication and conducting business across the globe. The shift from traditional workspace to home/remote working has necessitated intervention of technology, putting the telecom sector in the spotlight.

This edition of SpendBytes covers emerging models, such as Unified Communication-as-a-Service and other key advanced wireless technologies, such as 5G, Wi-Fi 6, and NB-IoT. The edition also features a success story wherein we delivered significant value to a telecom client, by implementing a strategy in low value spend.



With Unified Communications-as-a-Service (UCaaS) emerging as a popular model for cloud computing “as-a-service”, sky is the limit to open up a whole new era of innovative communications.

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Success Story

Infosys BPM helped an American telecom major achieve savings of ~$4 Mn through effective spot buy strategies.

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Advanced communication technologies such as 5G, Wi-Fi 6, and NB-IoT are set to accelerate digital transformation for business processes and service deliverables.

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