Infosys BPM

Despite an increase in per capita disposable income and consumer confidence, the growth in retail sector witnessed a significant decrease in revenue due to the unprecedented spread of COVID-19 pandemic. In this edition of Spendbytes, we draw attention towards the post-pandemic rebound in the retail sector, alongside highlighting the trends, challenges, and role of procurement in the CPG industry. The edition also features an interesting case study from our Portland-based consulting arm sharing a success story on a transport transformation project.

TEAM SPENDBYTES

Success Story

Infosys Portland guides a leading retailer through a transformation journey that reduced transport cost by over 10%.

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Trends

The adaptability of the new normal practices post-pandemic also induced new trends and challenges that further changed the role of procurement in the CPG industry.

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Market Insights

With retail sector anticipated to grow at the yearly rate of 3.5% by 2025, procurement and supply functions within retail are expected to deliver higher expectations with minimal change to cost.

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