Work Elimination
- Analyze the process historical data
- Identify the opportunities of cutting down waste, simplify the process by re-engineering and improvements
Success Stories
SHARED SERVICES MODEL
For organizations looking to set up Shared Services
Define requirements on setting up of a SSC
client to build the Captive
- Full control over the Shared Service Centre
- Access to operational best practices
Define requirements on setting up of a SSC
Recruit, train and migrate all processes to Infosys location with complete ownership
Operate for a period of 18 months after ramp-up to stabilize
Ramp down and transfer to client at the end of 18 months
- Eases entry into offshore operations with experienced partners
- Mutual incentives/ benefit for JV success
Those looking at transforming existing Shared Services
Define requirements on setting up of a SSC
- Low management bandwidth required
- Standard performance across operations
- Access to global best practices
- No change in Operating model
Operate and/or transition from the current locations of client
Transform using levers like Global Delivery Model, Automation, Process harmonization, lean/6σ
Continuous Improvement
- Rapid monetization of assets
- Low management bandwidth required
- Standard performance across operations
- Access to global best practices
INTELLIEGENT MIX OF PEOPLE, PROCESS AND SOFTWARE
LEVERAGING AI
Process Automation
- Automation of repeat activities and plugging white spots through Point Solutions
- Improve Straight through Processing and
- Aim for ‘Perfect Process’
Amplify Human Intelligence
- Transform ‘Information’ to ‘Knowledge’
- Using Infosys Process Progression Model, bring in the best operation practices.
- Bring additional productivity through continuous improvement
BUSINESS VALUE OVER A 3-5 YEAR PERIOD
Learn more about our Business Transformation Services.
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