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Digital framework to deliver design-led experiences for customer delight

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Case studies

A top US bank streamlined its business processes through
automation [ View ]

Data analytics helped an American telecom giant rein in spend leakages in sourcing and procurement [ View ]

Agile digital at scale

Leveraging new technologies to enhance business performance

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Case studies

The critical role of digital transformation
in HRO function [ View ]

A pharma giant implemented AI to redefine tail spend
to reach higher levels in procurement [ View ]

Always-on learning

Reskilling workforce by leveraging digital platforms

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Case studies

Managing social media listening for a US-based
customer electronics giant [ View ]

Seamless workplace experience is key to happy employees [ View ]

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We bring you powerful advantages to navigate your digital transformation with our BPM Services

Experience

**Humanware to enhance end-user experience**Create unified digital experiences to enhance customer experience and build loyalty

Insight

**Decisions to drive improved outcomes**Build an analytics-driven enterprise to monetize data

Innovate

**New models to increase effectiveness**Find your path to non-disruptive renewal of IT landscape.

Accelerate

**Automate to amplify efficiency**Bridge the physical and digital, with next-generation digital services and platforms.

Assure

**Ensure and augment compliance**Leverage next-generation digital services to be compliance ready.

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For our clients, digital transformation means enabling their business to continuously develop agile, effective responses to emerging challenges and opportunities. We do this by reimagining business processes and by leveraging next-generation digital services that helps our clients to create and execute strategies for their business transformation.

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About us

A global leader in next-generation business process management services.

20

Years of Experience

52K+

Passionate innovators spread across 120 nationalities

230+

Satisfied customers

35

Delivery locations spread across 14 countries

In the news

Infosys BPM is a leader in both Procurement BPO Services and Digital Transformation - ISG Provider Lens™

Infosys BPM positioned as a Leader in ISG Provider Lens™ Procurement BPO and Transformation Services Global 2022 Report

Infosys BPM positioned as a Leader by Everest Group PEAK Matrix® Assessment for Mortgage Operations Service Provider 2022

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About Us

Making Organizations Come Alive, with Live Enterprise

Sharing an Equitable & Sustainable Digital Future

Energize the core

A top US bank streamlined its business processes through
automation [ View ]

Data analytics helped an American telecom giant rein in spend leakages in sourcing and procurement [ View ]

Agile digital at scale

The critical role of digital transformation
in HRO function [ View ]

A pharma giant implemented AI to redefine tail spend
to reach higher levels in procurement [ View ]

Always-on learning

Managing social media listening for a US-based
customer electronics giant [ View ]

Seamless workplace experience is key to happy employees [ View ]

The next

Experience

Insight

Innovate

Accelerate