Learning Services
Infosys Learning BPM Services provide an end-to-end service offering for the entire learning value chain. We help clients deploy a cost-effective training landscape for a global audience which is aligned with the business strategy, thereby producing measurable improvements in business performance.
Our services
Our services include:
- Consulting/Strategizing - on-demand-planning and curriculum creation
- Content Design & Development - instructional design, courseware development, content repurposing and content maintenance
- Delivery – virtual Instructor Led Training (vILT) facilitation, delivery partner management, vendor management
- Administration - managing learners, administering learning, helpdesk, reporting / analytics
The team specializes in developing programs which are compliant with all major learning management systems, using authoring tools used in the industry.
Our interactive and innovative learning service deliverables consist of:
- Instructor Led Trainings (ILTs)
- Web Based Tutorials (WBTs) (HTML5)
- Animated Videos
- Interactive PDFs
- Legacy content conversion to HTML5
- Coffee talk course packages
Redefine the learning value chain
Why us?
Infosys is a leader in the learning BPM space, offering end-to-end learning services including innovative digital learning solutions for training the clients’ workforce, resulting in greater cost savings and efficiencies. Our experienced team of Learning Process Consultants assist clients redefine their learning landscape by leveraging processes and state-of-the-art technology to produce a full spectrum of high-impact learning solutions.
How the BPM Learning Solutions deliver value?
- Help restructure clients’ learning function into a true integrated business process
- Operational best practices CoE to enable service excellence
- Committed productivity in Learning Administration support
- Improve accuracy TAT through OEMS for learning administration issue resolution
- Defining/Improving service quality metrics and delivering measurable outcomes
- Change management and ongoing governance
- Harmonizing and standardizing the processes
Insights
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