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Our story

Infosys BPM is a global leader in business process management.

Reimagining business processes with next-generation digital services

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative business process management (BPM) services, and have journeyed through the table-stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. We enable clients to navigate their digital journey, operating from 35 delivery centers across 14 countries. We employ 52,411 people from 120 nationalities, as of March, 2022.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like NASSCOM, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

Here are the defining moments in the history of Infosys BPM.

2022

  • Infosys BPM completed 20 years
  • Infosys BPM became a 50,000-employee organization

2020

  • Infosys BPM crossed $1 Bn in revenues

2019

  • Infosys BPM expanded its employee base to over 100 nationalities
  • Infosys BPM entered into a strategic partnership with Eishtec – one of Ireland’s leading customer service providers – which included the transfer of Eishtec’s business

2017

  • Infosys BPO Limited renamed as Infosys BPM Limited

2012

  • Infosys BPO completed 10 years

2011

  • Infosys BPO acquired an Australia-based leading provider of strategic sourcing and category management services, Portland Group

2009

  • Infosys BPO acquired McCamish Systems LLC, a US-based premier insurance business process solutions provider

2006

  • Progeon Limited renamed to Infosys BPO Limited
  • Infosys BPO became a 10,000-employee organization

2004

  • Progeon expanded its operations by going global; launched its first international center in Brno, Czech Republic

2002

  • Progeon Limited – the BPO subsidiary of Infosys Limited – was established
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