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Legal Process Management

Infosys BPM Legal Process Management has partnered with General Counsels, CPOs, CIOs, and law firms to transform, standardize, and automate legal tasks. Our flexible, global operating legal process model can further enable leaders like you to leverage your teams’ skill and experience more efficiently and effectively.

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Why choose Infosys BPM for Legal Outsourcing Services?

If you are part of a corporate legal department or a law firm looking for that needs outsourced legal services through a leading legal process outsourcing (LPO) service provider, then we have the answer to your challenging requirements. Some of our differentiators are:

  • Commercial model – We provide an optimal cost model that offers the potential for savings over your current delivery model for the legal process outsourcing (lpo) services rendered without compromising on the responsiveness or service quality.
  • Integrated IT support to legal process management solutions for eDiscovery, contract lifecycle management and legal research, with the use of Artificial Intelligence (AI) and technology solutions, bring in the combined benefits of increased quality and productivity through a combination of proprietary and market-leading tools, and our legal bpo services.
  • Extended arm – We work as an extended arm of the client’s external attorney/ law firms.
  • Legal Process Management Consulting Services – Our subject matter experts can strategize new lpo process efficiencies based on your long-term goals and budgets
  • Tri-shore legal outsourcing capabilities – We possess on-shore, near-shore and offshore capabilities to suit client comfort levels and risk appetites.
  • Alternative legal outsourcing service delivery models
  • Increased flexibility and value of work – With increased flexibility and process ownership, we enable law firms and corporate legal departments to focus on optimizing their business.
Legal Process Outsourcing Business Model

Get a free consultation on Legal Outsourcing

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Addressing industry challenges with AI and hybrid operating models

At Infosys BPM, we work closely with our clients across diverse industries to understand their unique business problems. Based on this understanding, we implement solutions that optimize legal processes and enhance overall efficiency.

Key solutions and benefits

  • Reducing redundancy and lead times: Using Six Sigma Lean-based approaches, we help clients reduce legal process redundancies and cut lead times by up to 60%.
  • AI for predictability and transparency: We use in-house AI solutions such as Infosys Topaz to make legal processes more predictable, transparent, and efficient.
  • Hybrid operating models: By leveraging hybrid operating models, we free up to 65-70% of legal and business teams' time.
  • Standardization of legal tasks: Our LPM practice standardizes up to 70% of routine legal tasks, enhancing efficiency and consistency across operations.
  • Accurate reporting and managed services: We provide accurate reporting and end-to-end managed services, offering clients complete visibility into legal operations.

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Infosys AI ecosystem

Infosys employs a suite of advanced AI solutions to transform legal services for airlines and hotels. The Infosys Topaz AI Ecosystem brings automation, cognitive intelligence, and actionable insights to the forefront of legal operations, making processes more efficient, predictable, and transparent.

Key AI-driven tools for legal transformation

  • DiscoverSmart: This AI-powered tool extracts and distills critical information from complex legal documents, enabling faster and more accurate document review and decision-making. DiscoverSmart's ability to understand contract nuances and legal jargon allows for seamless contract lifecycle management.
  • PolarisEdge: Designed for handling long and complex contracts, PolarisEdge uses AI to identify, extract, and validate key terms and clauses with high accuracy, reducing manual intervention and minimizing errors in contract analysis. This tool significantly enhances efficiency, particularly in the airline and hotel industries where high volumes of contracts need to be managed.

These AI-driven tools work in tandem with Infosys BPM’s legal experts to streamline processes, reduce time spent on manual tasks, and improve the overall accuracy of legal document management.

Our Offerings

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