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Infosys is a Leader in ISG Provider Lens™ Procurement BPO and Digital Procurement Transformation Services Global 2021 | Infosys BPM

Infosys has been positioned as a Leader in both Procurement BPO and Digital Procurement Transformation Services by leading tech research and advisory firm ISG in their latest first-ever IPL Procurement Services study.

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Infosys recognized as a Leader in Avasant’s F&A Business Process Transformation 2020-2021 RadarView | Infosys BPM

Infosys has been recognized as a Leader in Avasant’s F&A Business Process Transformation 2020–2021 RadarView. The research is based on their proprietary Digital Maturity Framework and is designed to evaluate service providers on the factors that have emerged most critical to global organizations.

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Infosys recognized as a ‘Leader – Intelligent Automation in Banking’ in the NelsonHall NEAT 2021

Infosys has been identified as a Leader in the NelsonHall Intelligent Automation in Banking NEAT 2021. This reflects Infosys’ overall ability to meet future client requirements as well as delivering immediate benefits to its clients in this space. We have a strongly growing intelligent automation business, with a broad range of services and new, cloud-delivered AI offerings.

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Infosys recognized as a Leader in ISG Provider Lens™ Insurance BPO Platforms U.S. 2020

Insurance organizations of every size and across industry segments continue to experience a growing and interrelated assortment of challenges. Growth, cost optimization and efficiency gains are constant imperatives, as carriers strive to improve profitability and increase their market share through organic growth and acquisitions.

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Infosys recognized as a Leader in ISG Provider Lens™ Insurance BPO Services U.S. 2020 | Infosys BPM

Today’s Insurance companies are facing mounting pressures to grow their business, discover new operational efficiencies, respond to changing market dynamics and ever-increasing regulatory mandates, and do more with fewer resources. At the same time, these organizations must provide a pleasant, more modern/digital experience to customers and agents at all touchpoints, from application and onboarding to the claims process and beyond. Insurers also have to optimize their distribution channels and empower agents with the tools and technologies they need to conduct their businesses.

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Infosys and Stater Mortgage BPaaS Solutions | Infosys BPM

The global economy, and financial services, are at an inflection point in history. Businesses must keep operating in a socially distanced world. All are affected, some positively, most negatively, and some both. This is the case for residential mortgage lending, where lowered interest rates to keep the economy growing have made home ownership more affordable, but in-person signing of paper documents is both inefficient and potentially risky.

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Infosys featured in HFS Top 10 Source-to-Pay (S2P) Service Providers | Infosys BPM

HFS envisions procurement as the “ecosystem builder” for the enterprise, and not just a cost-focused, back-office function. As the role of procurement radically transforms, expectations from third-party source-to-pay (S2P) services are also rapidly evolving. Successful third-party S2P service providers will need to help procurement organizations elevate their strategic role to become a valued business partner beyond managing costs and ensuring compliance. In this space, Infosys has featured as #4 in HFS Top 10 Source-to-Pay (S2P) Service Providers.

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Infosys featured in HFS Top 10 Finance and Accounting Outsourcing (FAO) Service Providers | Infosys BPM

Successful finance and accounting (F&A) transformation impacts the whole service experience for end customers and internal employees. As per HFS, nearly 90% of surveyed F&A executives agree that finance has played an important role in driving the OneOffice experience (integrating the front, middle, and back offices to focus on customer experience). The role of the smart CFO is evolving from being the bottom-line and compliance enforcer, to a trusted business partner driving profitable growth.

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The Total Economic Impact™ Of EdgeVerve AssistEdge RPA Platform

EdgeVerve commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the EdgeVerve AssistEdge RPA platform. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the AssistEdge RPA platform on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed Royal Philips, an EdgeVerve AssistEdge customer and global leader of healthcare technology headquartered in Europe.

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Re-inventing Finance as an Integral Part of the Digital OneOffice

Infosys BPM and HFS Research are excited to present this research study, offering a nuanced view into the new demands from the finance organization, the challenges in designing and delivering on finance transformation initiatives, getting in front of pandemic-related disruption, and ultimately providing a view into the emerging best practices to elevate finance as a strategic business driver.

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Infosys recognized in Gartner Market Guide for Customer Management BPO Service Providers 2020

Per Gartner, “Gartner’s definition of business process outsourcing is the delegation of one or more IT-intensive business process activities outsourced to a third-party service provider. This may include only services or a complete or hybrid outsourcing of the infrastructure, application, platform ownership and maintenance.”

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Infosys featured in 2020 ISG Provider Lens™ Contact Center – Customer Experience Services Global report in the Digital Operations and AI & Analytics Quadrants

Contact center services have evolved into customer experience services. Organizations are now taking a holistic approach toward customer services and how they are being delivered.

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Infosys BPM: from Legacy BPO to Digital BPM

This assessment talks about Infosys’ corporate theme ‘Navigate your Next’ and how it supports large enterprise clients in their digital journey to become ‘future-ready enterprises’ via the Infosys Digital Navigation Framework.

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Infosys Positioned as Leader and Star Performer in Everest Group PEAK Matrix® for Mortgage Operations Service Providers 2020

The landscape for mortgage operations is becoming increasingly competitive as enterprises continue to look for newer solutions to improve on their capabilities, expand their footprint, and gain market share.

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Infosys surfs the Wave and is positioned as a Leader in The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020

Forrester has positioned Infosys as a 'Leader' in the ‘The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020’ by Rob Koplowitz, Vice President and Principal Analyst, and John Bratincevic, Senior Analyst, Forrester Research.

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Infosys BPM’s $1 Bn Milestone & Future Trajectory

Infosys BPM, on its 18th birthday, achieved a major milestone of $1 Bn in annual revenues. Started in 2002 as a JV in India with Citibank, Infosys BPM today is a very different company, and has seen some significant developments over the years, and especially in the last couple of years, writes Rachael Stormonth - Executive Vice President, Research, NelsonHall.

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Infosys BPM joins the three-comma club, crossing $1B in revenues

Infosys BPM, the business process management subsidiary of Infosys Ltd, has officially crossed over a billion dollars in revenue in FY’20, an important milestone with implications on the future of the company as a whole.

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Infosys Profiled in the NelsonHall Advanced Analytics BPS Research

Infosys has been profiled in the NelsonHall Advanced Analytics BPS research. The profile focuses on various aspects of the Advanced Analytics BPS space embarked upon by Infosys – from the key offerings, delivery capabilities and partnerships, to the key markets served, and the strategy going forward.

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Infosys Profiled in the NelsonHall Wealth & Asset Management Services Research

Infosys has been profiled in the NelsonHall Wealth & Asset Management Services research. The profile focuses on various aspects of the Wealth & Asset (W&A) Management Services space embarked upon by Infosys – from the key offerings, and delivery capabilities and partnerships, to the key markets served and the strategy going forward.

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Infosys recognized as Leader in ISG Provider Lens™ Finance and Accounting Digital Outsourcing Services UK 2020

The Finance and Accounting Outsourcing (FAO) services make up a mature market that has evolved significantly over the years, along with change in the landscape with increasing enterprise expectations.

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Infosys mentioned as Leader in ISG Provider Lens™ Finance and Accounting Digital Outsourcing Services Archetype Report 2020

The finance and accounting outsourcing (FAO) services are maturing with the rapidly increasing expectations of buyers. Also, the nature of engagements is evolving from a transactional type to a strategic function. Enterprises are moving away from the piecemeal approach and are embracing a holistic view towards outsourcing.

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Infosys recognized as Leader in ISG Provider Lens™ Finance and Accounting Digital Outsourcing Services US 2020

Finance and accounting (F&A) services have evolved from full-time employee-based transactional services to digitalized services. Companies have come a long way from mere cost savings to now being able to improve efficiency and accuracy. With the advent of digital technologies, the F&A outsourcing (FAO) landscape has changed and defines how services are being delivered today.

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Infosys Healthcare Payer Profiled in NelsonHall Research

Infosys has been profiled in the NelsonHall Healthcare Commercial Payer research. The profile focuses on key aspects of the Healthcare Payer market embarked upon by Infosys – from key offerings, delivery capabilities & partnerships, key markets served, and the strategy moving forward.

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Infosys BPM: Helping CFOs to Digitally Transform the Finance Function

CFOs are under pressure to deliver cost efficiencies while aligning themselves with broader organizational growth strategies. To meet these goals, finance leaders need access to readily available information to make business decisions faster.

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Infosys’ Digital Navigation Framework mentioned in the NelsonHall Learning Services research

Infosys has been profiled in the NelsonHall Learning Services research. The profile focuses on various aspects of the Learning Services space embarked upon by Infosys – from the service models, offerings and process SLA’s and KPI’s, delivery capabilities & partnerships, the key markets served and the strategy going forward.

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Infosys McCamish (VPAS) Received Highest Scores in 2 Out of 5 Use Cases in Gartner’s 2019 Critical Capabilities Report

Improved business agility, legacy system inflexibility, and time to market are top reasons why CIOs from North American life insurers seek a new policy administration system.

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Powering the Future of Finance Through Blockchain | Infosys BPM

Powering the Future of Finance Through Blockchain … Infosys McCamish Infosys Portland Infosys BPO Americas, LLC … Terms of Use Privacy Statement Cookie …

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Powering the Future of Finance Through Blockchain

With the rise of digital technologies fundamentally disrupting organizations’ business models, business leaders are expecting the finance and accounting (F&A) function to help them make effective strategic decisions.

Future of Finance Through Blockchain - Register | Infosys BPM

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Infosys Recognized as a Market Leader in ISG Provider Lens™ Digital Insurance BPO Services Archetype Report 2019 | Infosys BPM

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Infosys Ranked 4th in the HFS Top 10 Source-to-Pay Service Providers

With the radically transforming role of procurement, there is a rapid evolution in the expectations of third-party Source-to-Pay (S2P) services as well. In this space, Infosys has been ranked 4th in the top 10 S2P service providers by HFS.

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Infosys recognized as a Leader in the IDC MarketScape: Worldwide Procurement as a Service 2018 Vendor Assessment

Procurement as a service is a combination of technology, people, and expertise where the goal is to form a collaborative and strategic partnership with clients, and drive value to deliver business outcomes. Infosys finds mention as a leader in the Procurement as a Service 2018 Vendor Assessment of IDC MarketScape which evaluates players in the procurement as a service market based on quantitative and qualitative characteristics. The evaluation is based on a comprehensive and rigorous framework.

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Forging Ahead to the Digital OneOffice with Smart Analytics

Presenting a nuanced view into the strategic imperatives around Data, Advanced Analytics and Machine Learning. Discover what 262 decision makers from across the Global 2000 had to say about the next-gen capabilities in a recent study conducted by HFS Research in partnership with our Digital Transformation Service Practice.

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Infosys Recognized as a Leader in ISG Provider Lens™ Insurance BPO Digital Services U.S. Quadrant Report 2019 | Infosys BPM

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Infosys a Leader in Everest Group’s 2014 Order-to-Cash (O2C) PEAK Matrix™ Report - Registration

Everest Group's 2014 Order-to-Cash (O2C) PEAK Matrix™ positions Infosys as Leader … Infosys McCamish Infosys Portland Infosys BPO Americas, LLC …

Infosys BPM - Thank You

Press Releases Infosys BPM in the News Analyst Corner Events Journalist Resources … Download PEAK MatrixTM Assessment 2014 report …

Infosys BPM - Everest Group’s 2014 Procurement Outsourcing PEAK Matrix™ positions Infosys as a Leader and a Star Performer​

Press Releases Infosys BPM in the News Analyst Corner Events Journalist Resources … Everest Group’s 2014 Procurement Outsourcing PEAK MatrixTM …

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Infosys BPM - Thank You

Press Releases Infosys BPM in the News Analyst Corner Events Journalist Resources … Download NelsonHall’s NEAT vendor evaluation for Human Resources …

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Infosys a Leader in Everest Group’s 2014 Order-to-Cash (O2C) PEAK Matrix™ Report - Thank You

Everest Group's 2014 Order-to-Cash (O2C) PEAK Matrix™ positions Infosys as Leader … Download the Infosys O2C BPO PEAK Matrix™ Assessment 2014 report …

Forging Ahead to the Digital OneOffice with Smart Analytics

Forging Ahead to the Digital OneOffice with Smart Analytics

Infosys BPM - Thank You

Press Releases Infosys BPM in the News Analyst Corner Events Journalist Resources … Download NelsonHall’s NEAT vendor evaluation for Legal Process …

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Infosys BPM - Analyst Corner | Human Resource Outsourcing

Press Releases Infosys BPM in the News Analyst Corner Events Journalist Resources … Infosys, a Leader in NelsonHall’s NEAT vendor evaluation for Human …

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