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Infosys BPM recognized as a Leader in Everest Group Financial Crime and Compliance (FCC) operations services PEAK Matrix® assessment 2025

 

The Financial Crime and Compliance (FCC) Operations services market is expanding rapidly as the Financial Institutions (FIs) respond to cost constraints, geopolitical pressures, evolving regulations, and continued financial crime threats. As a result, the need for digital-led FCC support is rising notably.

Service providers, including Infosys, are leveraging emerging opportunities to enhance capabilities by providing advisory services, platform-led solutions, AI-enabled offerings, and other innovations to meet the industry’s growing needs. Stakeholders, in turn, continue to prioritize efficiency and productivity by reducing false positives and mitigating potential losses from regulatory fines.

Given this emphasis on capabilities and service focus across the FCC value chain, third-party assessments offer a valuable perspective. In a comprehensive assessment of 36 FCC operations providers, Everest Group has positioned Infosys BPM as a Leader in the Financial Crime and Compliance (FCC) Operations.



Everest Group Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® assessment 2025 - Infographics

Key highlights

  • Infosys continues to offer comprehensive, end-to-end FCC solutions across the value chain, with enhanced maturity in integrating AI, analytics, and automation across functions.
  • Its internal product ecosystem has matured significantly, with Gen-AI-enabled capabilities such as SAR automation, alert triage, and document processing automation through AI Next.
  • Infosys has demonstrated credible transformation delivery in live environments, with high-impact implementation in banks across the US, UK, and Europe, such as ABN Amro and a top 10 US bank.
  • Infosys retains a strong base of diversified clientele, with new traction across non-BFSI sectors such as e-commerce, telecom, and retail.

Providing an analyst’s view, Dheeraj Maken, Practice Director, Everest Group observes, “As enterprises pursue integrated FCC transformation driven by automation, analytics, and GenAI enablement, they are seeking partners that can deliver across the full compliance lifecycle.”

Sharing his perspective on Infosys capabilities, Dheeraj Maken says “Infosys offers end-to-end FCC operations delivery supported by its evolving product ecosystem, including AI-based automation in SAR generation, alert triage, and document processing. The firm’s demonstrated impact in live implementations for global banks and expanding traction across non-BFSI sectors have contributed to its recognition as a Leader in Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025.”

To download a custom version of the full report, please click here.

To learn more about the FCC operations services offered by Infosys BPM, please click here.

disclaimer

Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.