Overview
The travel and hospitality industry faces a myriad of challenges, from rising costs and intense competition to sustainability and changing customer expectations. Infosys BPM is uniquely positioned to address these challenges head-on. By leveraging advanced technologies and industry expertise, we offer solutions that streamline operations, improve efficiency and enhance customer satisfaction. From finance and accounting to digital marketing, all our offerings are tailored to meet the specific needs of the travel & hospitality industry.
Whether it's managing complex financial processes, optimizing procurement, or safeguarding against fraud, Infosys BPM provides the tools and support necessary to navigate the complexities of the modern travel and hospitality landscape.
Key Highlights
4000+ Dedicated T&H professionals
50+ Global travel & hospitality clients
45+ Global locations spread across 16 countries
Why us?
With long-term engagements with major OEMs, airframers, airlines and OTAs, Infosys BPM is an experienced partner to the travel and hospitality industry. Our technology and outsourcing expertise spans all areas of business including finance, sourcing & procurement, MRO (maintenance, repair, overhaul), customer care, human resources, reservations, scheduling, fares & revenue, flight & crew operations, passenger experience, and IT and infrastructure management.
Enterprise services
- 18,000+ Finance professionals
- 110+ Global Clients
- Digitally driven F&A, 100+ tools/platforms
- $1.6Bn+ value delivered through Be The Navigator approach
- 5,000+ Procurement professionals
- 300+ Category Managers
- 50+ Global Clients
- $170Bn+ spend managed
- $1Bn+ spend savings delivered
- 3,000+ HR professionals
- 100+ clients
- Services across hire-to-hire lifecycle
- HR.Live Enterprise Platform
- 12,000+ professionals
- $250Bn+ value of orders managed
- Multi-industry clients
- 10,00+ Customer Service professionals
- 40mn+ contacts managed annually
- 90+ Global Clients
- Support in 30+ languages
- Infosys Cortex, AI enabled CX platform
- 2,000+ professionals
- Digital Interactive Services catering to marketing, content management needs
- Digital Factory model
- Digital studios across the globe
- 1500+ legal & contracting professionals
- 40+ global clients experiencing our legal expertise
- 60% increase in process normalization delivered
Deliver across-the-board exceptional guest experiences
Our Offerings
Discover Service and Solutions for Travel and Hospitality
Insights
Success Stories
Bringing values to businesses through our products and services
Case Study
Case Study
Case Study
Case Study
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