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Whether it's managing complex financial processes, optimizing procurement, or safeguarding against fraud, Infosys BPM provides the tools and support necessary to navigate the complexities of the modern travel and hospitality landscape.
With long-term engagements with major OEMs, airframers, airlines and OTAs, Infosys BPM is an experienced partner to the travel and hospitality industry. Our technology and outsourcing expertise spans all areas of business including finance, sourcing & procurement, MRO (maintenance, repair, overhaul), customer care, human resources, reservations, scheduling, fares & revenue, flight & crew operations, passenger experience, and IT and infrastructure management.
Enterprise services
- 18,000+ Finance professionals
- 110+ Global Clients
- Digitally driven F&A, 100+ tools/platforms
- $1.6Bn+ value delivered through Be The Navigator approach
- 5,000+ Procurement professionals
- 300+ Category Managers
- 50+ Global Clients
- $170Bn+ spend managed
- $1Bn+ spend savings delivered
- 3,000+ HR professionals
- 100+ clients
- Services across hire-to-hire lifecycle
- HR.Live Enterprise Platform
- 12,000+ professionals
- $250Bn+ value of orders managed
- Multi-industry clients
- 10,00+ Customer Service professionals
- 40mn+ contacts managed annually
- 90+ Global Clients
- Support in 30+ languages
- Infosys Cortex, AI enabled CX platform
- 2,000+ professionals
- Digital Interactive Services catering to marketing, content management needs
- Digital Factory model
- Digital studios across the globe
- 1500+ legal & contracting professionals
- 40+ global clients experiencing our legal expertise
- 60% increase in process normalization delivered
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