comprehensive financial crime compliance solutions
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Scalable financial crime compliance solutions
Global regulatory scrutiny on anti-money laundering (AML) controls continues to intensify, with recent enforcement actions and multi-million-dollar fines across banks, fintechs, crypto platforms, and professional services firms highlighting persistent gaps in customer due diligence, transaction monitoring, sanctions screening, suspicious activity reporting, and governance. Infosys helps organizations strengthen financial crime compliance (FCC) through a holistic, technology-led approach spanning advisory, platform implementation and managed services.
By leveraging RPA for workflow automation, ML for false-positive reduction and model optimization, AI for anomaly detection and risk scoring, and advanced dashboards for investigator productivity, Infosys enables clients to improve detection accuracy, accelerate case closure, reduce operational cost, enhance auditability, strengthen regulatory confidence, and build scalable, future-ready FCC operations. Infosys enables clients to move from reactive compliance to proactive financial crime prevention—delivering stronger regulatory confidence, improved operational efficiency, faster case closure, lower cost of compliance, enhanced customer experience, and resilient FCC operations at scale.
Key stats
20+ Years of experience in FCC
50+ Global clients
9 Mn+ Transactions per year
36 Global delivery centers
Our holistic FCC approach
Infosys BPM has adopted a holistic approach to managing financial crime compliance, combining advanced technology and expert advisory services. Our comprehensive solutions leverage market-leading platforms and strategic technology partnerships to address diverse FCC pain points. For instance, AI enhances productivity by transforming the entire FCC operational value chain and machine learning algorithms to identify transaction patterns and detect anomalies in real time.
FCC solutions
Our approach targets productivity, automation, and optimization, empowering you to mitigate risks, adapt to regulatory changes, and achieve sustainable operational excellence across RISK, FRAUD & COMPLIANCE processes. Here are more details of our platforms.
Anti-financial crime platform
Anti-financial crime platform
- Implementation
- Upgrade and migrations
- WLF, CDD, and SAM solutions
- Strategy, roadmap, model validation and tuning
- Reduction in false positives by 10%
- Optimization of alert generation models
- Efficiency gains by reviewing fine-tuned summary of each case
- Detection, case management, and workflow tools to prevent financial crime
- Automated case narration and SAR filing
- Cloud/on-premises/hybrid implementation
AI
next
Tangible benefits
- 10x productivity
- 40% to 60% reduction in review time
- 90% automation coverage
- 50% reduction in handle time
- 25% improvement in productivity
- 10% increase in CSAT
- 15% higher FCR
- 20% reduction in operational costs
- Digitization, automated classification, data validation, intuitive dashboards, and role-based access
- Intelligent agent experience automation platform
- AssistEdge engage for smart automation, contextual assistance, and real-time insights
Compliance regulatory reporting
Tangible benefits
- 15% to 20% automated processes
- Bank secrecy act (BSA) reports, including suspicious activity reports (SARs), and currency transaction reports (CTRs)
Regulatory advisory & strategy
Tangible benefits
- Overall streamlined lean process with a 15% to 20% efficacy
- Operational resilience: Risk mitigation through prescriptive and consistent rules on digital operational resilience
- Utilize legal and regulatory compliance intelligence, industry engagement, and direct communication with regulators to provide advisory services
Intelligent automation & task mining
Tangible benefits
- Identifies process gaps and variations
- Identifies and prioritizes automation opportunities
- 50% reduction in process documentation effort
- Ensures process compliance
- AssistEdge discover: map and assess processes to automate only what matters
Advanced analytics & precision optimization
Tangible benefits
- Reduction in false positives
- Improves rules efficiency
- Reduction in false negatives
- Identify new rules to be created
- Statistical tools: R, Python, and SAS
- Platforms: IBM safer payments to optimize detection process
Analytics
dashboard
Tangible benefits
- Provides operational insights
- Real-time view of reports
- Improved KPIs
- Power BI, Tableau dashboards: Advanced analytics dashboards for insights on business and operational KPIs
FCC-as-a-service
Our impact
Infosys BPM has significantly strengthened financial crime compliance through cost savings, operational efficiency, and regulatory adaptability. With advanced analytics and RPA/ML/AI-driven automation, we help organizations detect fraud and suspicious transactions in real time and meet compliance requirements.
Why choose Infosys for financial crime compliance solutions?
- Leverages cross-functional teams (Tech, consulting, and operations)
- Utilizes a suite of homegrown products (AML alert workbench, document workbench, intelligent KYC, risk profiling agent, and digitization of fraud disputes) that together enable scalable financial crime compliance solutions and anti-financial crime compliance operations
- Focus on best practices, on-demand e-learning, regulatory monitoring, metrics and benchmarks, knowledge management, training and certifications, and industry partnerships supporting GFCC COMPLIANCE needs
- To eliminate "rip-and-replace" anxieties for CIOs and CROs, we explicitly showcase our full-lifecycle integration, configuration, and migration capabilities across the world’s leading AML, fraud, and client lifecycle management suites. Our solutions wrap seamlessly around legacy banking infrastructures, leveraging AI accelerators (such as Infosys Topazto optimize existing investments rather than forcing a disruptive platform overhaul.
- A customized, end-to-end solution encompassing business consulting, product selection, implementation, maintenance, and day-to-day operations
- Improved efficiency: Reduced handling time and increased throughput per agent (30-40%)
- Reduced risk: Decreased false positives by up to 40% through operational and technological enhancements
- Cost optimization: Reduced total cost of operations by 40-60%
Insights
Drive FCC excellence with Infosys BPM!
Our offerings
Discover service and solutions for financial crime compliance
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Success stories
Bringing values to businesses through our products and services
Case Study
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Industry recognitions
Awards & analyst recognitions won by Infosys BPM
Challenges and solutions for financial crime compliance solutions
Escalating costs are almost always driven by two systemic issues: high volumes of false-positive alerts and fragmented data silos. Compliance teams spend a disproportionate amount of time manually gathering customer information from legacy databases just to clear low-risk alerts. This repetitive, manual labor inflates operational costs and pulls senior analysts away from investigating complex financial crimes.
We address this by introducing data-driven tuning and intelligent automation to optimize your existing detection systems. Instead of relying on rigid, outdated rules that generate excessive noise, Infosys implements precise analytics dashboards and task-mining processes. By automating data collection and initial case triage, we safely filter out baseline noise. This enables your team to focus exclusively on true exceptions, driving down operational costs while protecting your risk profile.
Clearing sudden backlogs requires a combination of immediate operational scale and standardized quality control. Infosys deploys specialized, rapid-response teams through our dedicated Financial Crime Compliance Center of Excellence (CoE). We quickly absorb unexpected volume spikes by running structured, audited workflows that process high volumes of data with extreme accuracy. This rapid scaling protects your institution from missing strict regulatory deadlines and eliminates operational stress on your internal business-as-usual teams.
The transition is designed to be completely non-disruptive, acting as an operational wrapper around your current infrastructure rather than forcing a costly "rip-and-replace" technology overhaul. Our advisory teams assess your existing tech stack and workflows, then design a managed service model backed by strict Service Level Agreements (SLAs). Infosys takes over the day-to-day operational burden, combining advisory support, quality assurance, and execution under a predictable cost structure that maximizes the value of your current systems.
We ensure audit readiness by building total transparency and standardized documentation into every single step of the compliance lifecycle. From customer onboarding to regulatory reporting, our solutions generate clear, fully documented trail histories for every investigation. This consistent, process-driven approach ensures that your compliance documentation is robust, highly defensible, and fully aligned with evolving global standards, effectively protecting your brand from reputational and regulatory risk.
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