Outsource Logistics Business Process Services
Navigate Your Next
Logistics challenges can be unpredictable, and outsourcing can help mitigate risks that impact your supply chain, increase costs, or result in poor customer experiences. Logistics process outsourcing allows businesses to streamline operations, reduce overhead costs, and enhance service delivery by leveraging expert-driven solutions. Infosys BPM provides a comprehensive range of 3pl Logistics solutions tailored to your specific operations, growth goals, and in-house team's needs. Backed by an innovative technology & partner ecosystem, we focus on driving business outcomes while ensuring delivery excellence. Infosys BPM logistics business process outsourcing services several global clients from our 10+ global delivery centers, employing 1000+ logistics professionals to optimize their logistics process. Unlike other logistics process outsourcing companies, Infosys BPM integrates technology, analytics, and process excellence to optimize every stage of your logistics operations.
Why choose us to Outsource your Logistics?
Infosys BPM has been a partner of choice for some of the top integrated logistics service providers (LSPs), shipping lines, freight forwarding, and multi-modal transportation operators. We combine our deep industry knowledge, flexible operating model and technology enabled services to deliver tangible business outcomes for our clients.
Logistics Outsourcing BPM Services
- Load Planning & Optimization
- Shipment Modifications
- Transport execution support from a reliable 3pl provider
- Freight Claims Processing
- Freight Claims resolution to improve customer satisfaction
- Claim Audit Management with a focus on cost savings
- Billing adjustments
- Detention & demurrage calculation
- Import/Export Documentation
- HS Classification, FTA admin for logistics operations
- Denied Party Screening
- License Mgt, Consumption tracking
- Duty Drawbacks monitoring
- Routing efficiency
- Lane & Vehicle Performance
- Vehicle Type Utilization
- Service Delivery Analysis
- Carrier Rating, & evaluation
- Carbon Tracking
- Supply Chain Risk Monitoring
- Carrier Contract Compliance
- Chain of responsibility tracking
- Compliance monitoring
- Insurance processing
- Stock Monitoring
- Stock Reconciliation
- Stock ROL tracking, movement planning and execution for better inventory management
- Bid Management
- RFx Management
- Contract creation & update
- Carrier onboarding
- Lane Master
- Route Master
- Traffic Master
- Supplier Master
- Consignee Master
Enterprise Functions
Finance & Accounting
- Procure-to-Pay
- Order-to-Cash
- Record-to-Report
- Enterprise Reporting, Analytics, and Planning
- Tax Support
- Industry Specialized Services
- Digital Finance Solutions
- Accounts Payable on Cloud (APOC)
Human Resource
- Payroll Outsourcing
- Recruitment Outsourcing
- Learning Services
- Benefits Administration
Legal & Compliance
- eDiscovery Managed Services
- Contract Management and Analysis
- Research Solutions
- Next Generation eDiscovery
Sourcing & Procurement
- Category Plans and Execution
- Sourcing Support & Tail Spend Management
- Supplier Relationship Management
- Contract Management Administration
- Spend Analytics
- Procurement Strategy and Consulting Services
Sales & Fulfillment
- Pre-Sales
- Sales
- After Sales
- Fulfillment
- Supply Chain Optimization
- Business process management for 3PLs
Customer Care Services
- Customer Care Services
- Service Desk Services
- Contact Center Consulting
- Support Services
Customer-Centric Approach: Delivering Exceptional Value
Some examples of benefits from our past engagements
~3-5% overall transport cost reduction
30-35% carbon reduction
20-25% improvement in CCFOT (customer case fill on time)
30-40% improved compliance – contract and statutory compliance
Insights
Leverage technology & domain expertise
Success Stories
Bringing values to businesses through our products and services
Case Study
Case Study
Case Study
Our Offerings
Infosys BPM applies Live Enterprise framework, digital technologies, and data-driven analytics to build brands and drive growth in the Logistics industry.
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