Manufacturing Industry BPM Services
As the manufacturing industry witnesses the widespread adoption of digitalization and the Industry 5.0 roadmap, there is a need for a new-age shared services operating model to support sustainable operations. This new operating model envisages people working closely with machine intelligence.
At Infosys BPM, we are committed to leveraging cutting-edge technology and advanced analytics to raise the effectiveness of your operations, and our digitally-empowered services are designed to improve KPIs.
Key customer successes
100%
Digitization of Repair & Overhaul contracts
For American multinational conglomerate (aerospace) $37 Mn Inventory
For one of the world’s largest aluminium manufacturers
Inventory
rebalancing
For one of the world’s largest aluminium manufacturers $52 Mn Inventory
For a major Australian mining company
Inventory
reduction
For a major Australian mining company
88.8%
Reduction in warranty debit process cycle time
For a global manufacturer
BPM Manufacturing Solutions - Empowering Industry 5.0 Transformation
At Infosys BPM, we’re passionate about driving innovation in the manufacturing sector. Our cutting-edge solutions are designed to enhance efficiency, optimize processes, and propel your business into the future.
Why Us
Our manufacturing value chain
Enterprise offerings
ESG
-
Finance
HR
Legal
Digital
Customer Experience
Digitization
- Sourcing & supplier assessment
- Carbon accounting
- Supply chain design (decarbonization)
- Environmental product declaration (EPD)
- Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL)
- Record to Report (R2R)
- Travel & expenses
- Tax support
- Financial Planning & Analysis (FP&A)
- Payroll & benefits administration
- Workforce administration
- Interview & recruitment administration
- Content design & development
- Learning administration
- Contract lifecycle management
- eDiscovery & legal document review
- Information repository management
- Regulatory compliance
- Legal consulting & advisory
- Robotic process automation
- Advanced AI-based predictions
- Digital command console for visibility
- Point solutions like AP on cloud, smart OM platform, forecasting workbench
- E-commerce strategy
- Fleet management
- Online marketing and SEO
- Contact center
- Service desk
- User administration support
- Mobile device support
- Network, messaging & remote desktop support
- Digital copy creation
- Documentation and storage
- Sorting and standardization
- Review and reporting
Look beyond standard operating models
Manufacturing – Industrial core and enterprise solutions
Engineering Specification Management
- EBOM & MBOM Creation
- New material code creation/update
- ECM creation/update/review
- Right Tracking/ SME support
- Error classification and first level resolution
- Report Generation
- Regular updating/Batch work execution
- Modernization & Scalability
- 360-degree coverage
Plant asset management
- Control Tower & Live asset performance tracking
- Preventive & Predictive maintenance
- Analyzing Work orders
- Maintenance planning & scheduling (Manpower, Spare parts & Vendor )
- Tools readiness
- Cost Analysis
- Information management & analytics
Quality management support
- Customer Requirement Review
- Quality Assurance Plan (QAP) Creation
- Inspection Scheduling
- First Article Inspection
- Production part approval process -- PPAP
- Repeated defect Identification
- Field Complaint Feedback
- Quality Document Management Support/ Regulatory Reporting Support
- Process Failure Mode Analysis
Manufacturing Documentation Support
- Scanning and digitization of paper documents, files
- Kanban System support
- Technical variance support
- Standard Operating Procedure (SOP) development
- Work order creation and documentation
- Safety (shop floor) training materials and certification documentation
- Calibration and inspection documentation
Maintenance Repair Operations (MRO)
- Sourcing/Category management
- Procurement
- MRO spend management
- PR to PO
- Reporting
- Supplier management
- Installation and delivery
- Category management
Warranty Management (WMS)
- Claim management
- Fraud management
- Claims tracker
- Analytics
- Dealer evaluation
- Dashboarding
- AI enabled system
- Advanced analytics
- Recall Management
Inventory Management
- ABC/SFN analysis
- Inventory replenishment(Fulfillment)
- Inventory audit
- Excess & Obsolete inventory reporting
- Inventory reconciliation
- Warehouse stock transfer
- ROQ & ROL Setup
- Returns inventory monitoring and tracking
Shop Floor Master Data Management
- Supplier-Subcontactor Master Data Management
- Tool and Fixture MDM Support
- Equipment MDM Support
- Shop Floor MDM Support
Insights
Success Stories
Bringing values to businesses through our products and services
Case Study
Our Offerings
How we deliver business value to the Manufacturing Industry
Manufacturing Industry Solution
Rewards & Recognitions
Awards & Analyst Recognitions Won by Infosys BPM
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
