Achieve superior engineering specification management (ESM) and compliance
Know MoreOverview
In the manufacturing sector, effective engineering specification management (ESM) is vital for ensuring product quality, regulatory compliance, and efficient operations. However, many manufacturers encounter challenges such as data silos, version control issues, and compliance complexities, which can lead to costly errors and delays.
At Infosys BPM, we are committed to transforming ESM through our innovative BPM solutions powered by advanced technologies. Our managed support services enhance efficiency and productivity while ensuring compliance and driving continuous improvement, all with a strong commitment to operational excellence and innovation. Our solutions are tailored to meet the unique requirements each client.
At Infosys BPM, we are committed to transforming ESM through our innovative BPM solutions powered by advanced technologies. Our managed support services enhance efficiency and productivity while ensuring compliance and driving continuous improvement, all with a strong commitment to operational excellence and innovation. Our solutions are tailored to meet the unique requirements each client.
Unlock the potential of ESM outsourcing with digital transformation
Outsourcing ESM is vital for manufacturing companies seeking to boost operational efficiency and productivity. By tapping into Infosys BPM’s specialized expertise in advanced technologies, manufacturers can accurately manage engineering specifications, enhance efficiency, uphold regulatory compliance, and reduce operational costs. This strategy allows manufacturers to innovate, streamline processes, and adapt to evolving demands.
ESM global megatrends
Automation
Industry 4.0
AI/ML
Digital twins
Sustainability
Localized supply chains
Infosys BPM’s tailored ESM solution
Key aspects of our ESM solution are given below.
Infosys way of best-in-class ESM
Success stories
One of our recent success stories involves ESM support through managed services model for a leading American manufacturer of agricultural machinery. Key highlights of this engagement are as follows:
- Global support center: Provided a consistent, scalable, and cost-effective solution for the client's globally distributed engineering needs
- Reduction in manual efforts: Reduced manual efforts by 60%
- Metrics-driven approach: Ensured performance and accountability through a metrics-driven approach
- Error reduction: Helped reduce errors by 30% by automating manual tasks
- Automation: Achieved 90% automation in the EBOM to MBOM conversion
- Standardization: Standardized processes as per industry standards, increasing efficiency and creating SOPs
- Quick error checks: Facilitated quick resolution of errors through segregation
- Specialized support: Provided specialized support wherever necessary
- Proactive process identification: Implemented a logical and structured process for identifying areas of concern
- Consistent CSAT score: Maintained a customer satisfaction (CSAT) score of 7 for the last 4 years
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
All the fields marked with * are required
