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Overview

At Infosys BPM, we transform manufacturing quality with our cutting-edge digital and analytic tools. Our managed support services boost efficiency, ensure compliance, and foster continuous improvement, while prioritizing operational excellence and innovation.

Our solutions are tailored to exceed the unique and stringent requirements of quality assurance/quality control (QA/QC) functions.

Why QMS digitization can’t wait?

As manufacturing evolves keeping pace with global quality mega trends, digitizing QMS activities has become the cornerstone of competitiveness. By streamlining processes and delivering real-time insights, digitization empowers manufacturers to enhance efficiency, accuracy, and compliance in a rapidly transforming industry.

Global quality mega trends

Line

Our service offerings covering the quality value chain


Quality planning (QAP, APQP etc.)

Inspection management (FAI, PPAP etc.)

Potential savings

Quality control support

Quality cost management (COPQ, Cost recovery etc.)

Post-shipment quality control

Potential savings

Compliance & certification

Potential savings

Continuous improvement support

Potential savings

CAPA & SCAR management

Potential savings

Quality reporting & analytics

Potential savings

Supplier quality support

Consistency across outcomes

We help you achieve better quality with less effort. Standardized processes and automation reduce costs, speed up workflows, and catch defects early. Strong supplier management and inspections ensure reliable, high-quality output every time.

Customer successes

Provided supplier quality assurance support.

Key benefits:
  • Accelerated on-time equipment deliveries through immediate replacement of rejections.
  • Reduced rejections to an all-time low by timely initiation, validation, and closure of CA/PA plans.
  • Arrested revenue leakage by closely monitoring and executing penalties for rejections and delays in CA/PA plan implementation.

Performed process failure mode and effects analysis (PEMA).

Key benefits:
  • Implemented a proactive risk identification system, improving early issue resolution.
  • Decreased process failure likelihood.
  • Reduced costs and enhanced product quality, reliability, and safety.
  • Established a structured process for identifying concerns.

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