advanced quality management systems for manufacturers
discover how Infosys BPM is revolutionizing quality management systems
Know MoreOverview
At Infosys BPM, we transform manufacturing quality with our cutting-edge digital and analytic tools. Our managed support services boost efficiency, ensure compliance, and foster continuous improvement, while prioritizing operational excellence and innovation.
Our solutions are tailored to exceed the unique and stringent requirements of quality assurance/quality control (QA/QC) functions.
Our solutions are tailored to exceed the unique and stringent requirements of quality assurance/quality control (QA/QC) functions.
Why QMS digitization can’t wait?
As manufacturing evolves keeping pace with global quality mega trends, digitizing QMS activities has become the cornerstone of competitiveness. By streamlining processes and delivering real-time insights, digitization empowers manufacturers to enhance efficiency, accuracy, and compliance in a rapidly transforming industry.
Global quality mega trends
Our service offerings covering the quality value chain
Quality planning (QAP, APQP etc.)
Inspection management (FAI, PPAP etc.)
Quality control support
Quality cost management (COPQ, Cost recovery etc.)
Post-shipment quality control
Compliance & certification
Continuous improvement support
CAPA & SCAR management
Quality reporting & analytics
Supplier quality support
AI-powered quality management
This AI-powered quality management system (QMS) enables you to proactively assure product and supplier quality by combining visual inspection, intelligent audits, and automated document validation. By embedding AI agents across inspection, compliance, and review workflows, we help reduce defect leakage, accelerate quality decisions, and achieve continuous compliance with greater transparency and scalability.
AI/ML-led visual quality inspection
AI agent-led supplier quality audits
Intelligent document review & validation
AI-led visual quality inspection helps mitigate challenges such as complex product design, high defect escape rate, large number of variants, high cost of rework, and space constraints.
Modular agents embedded across the end-to-end SQA audit workflow, generating dynamic check list, guiding, validating, and accelerating auditor actions at every stage.
We use AI to analyze inspection reports and documents received from suppliers, compares them against applicable organizational and regulatory standards, and generates a concise summaries highlighting compliance and non-compliance with relevant specifications.
Consistency across outcomes
We help you achieve better quality with less effort. Standardized processes and automation reduce costs, speed up workflows, and catch defects early. Strong supplier management and inspections ensure reliable, high-quality output every time.
Customer successes
Provided supplier quality assurance support.
Key benefits:- Accelerated on-time equipment deliveries through immediate replacement of rejections.
- Reduced rejections to an all-time low by timely initiation, validation, and closure of CA/PA plans.
- Arrested revenue leakage by closely monitoring and executing penalties for rejections and delays in CA/PA plan implementation.
Performed process failure mode and effects analysis (PEMA).
Key benefits:- Implemented a proactive risk identification system, improving early issue resolution.
- Decreased process failure likelihood.
- Reduced costs and enhanced product quality, reliability, and safety.
- Established a structured process for identifying concerns.
Success Stories
Bringing values to businesses through our products and services
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