Manufacturing Operation Support Services

Overview

With advancements in automation and digital manufacturing, manufacturers are looking to optimize costs through value engineering and process transformation. While keeping the focus on core operation, manufacturers are engaging with partners to improve their operational support process.

Infosys BPM solutions and services provide clients the support they require when scaling up. Leveraging our diverse workforce, and local market and supply channel knowledge, we stand out as the best choice for manufacturers on their process transformation journey.

1. Should costing

   Determine the right cost of a product based on raw material, manufacturing process routing, packaging, overheads, and Manufacturing tooling using product cost models / Should cost tools.

2. Manufacturing Analytics and Performance Management

   • Business warehouse and manufacturing services reports execution, delivery, and administration
   • Generate reports for planning, inventory, delivery, quality, equipment performance, labor, cost, warehouse, etc.
   • Data management i.e., data cleaning, and data warehouse query modification.
   • Root cause analysis to identify gaps and improve performance.

3. Manufacturing Documentation Support

   • Create process sheets and standard work documents with details on the steps, key quality points, cycle times, visual aids, and safety score for assembling / manufacturing a product.
   • Develop and maintain visual aids.
   • Manage product data (part attributes, EBOM, MBOM, other manufacturing / quality docs) and related masters to support NPI and ongoing process improvements.
   • Create an in-plant logistics plan (PFEP).

4. Production Planning and Control

   • MPS support.
   • Interplant and subcontractor planning support.
   • MRP support.
   • Inventory planning support.

5. Manufacturing Quality Management

   • Develop PFMEA documents.
   • Quality information system data analysis for corrective and preventive actions.
   • Supplier quality assurance support for Bought in Finish parts inspection and approval.
   • Quality certification support i.e., audits.

6. MRO Parts and Tooling Management

   • Tools management (generate the required estimated demand, provide procurement support, create document for tool transfer, track tool inventory, and provide tool health status update in ERP / equivalent system).
   • MRO parts management (MRO parts audit, part analytics and reporting, returns management and cost recovery, procurement, logistics support, demand planning support and replenishment planning support).

7. Employee Health and Safety (EHS) Support

   • Create and update material safety data sheets (MSDS).
   • Develop and maintain safety and operation documents.
   • Safety audits as per EHS regulations.

8. MES Support

   • Machining: CNC Programming, Process Drawing Creation, Tool Data Management, Machine Shop Modeling & Simulation
   • Assembly: Digital SOP’s/Work Instructions, Animation for Assemblies, Ergonomic Analysis and Validation, Assembly clearance analysis (Go-No go), Plant Modeling/ Flow Analysis and Simulation
   • Tool and Fixture Design:
     • Concept and Detail Design of Assembly, Fabrication & Machining Fixtures, Lifting Devices and Racks
     • 3D Modeling & Detailing of fixtures, Lifting Devices and Racks
     • Part Containerization Optimization for export & domestic shipment
   • Fabrication and Welding: Stock sizing & Master data management, Operator method sheet creation, Laser programming and nesting, Weld ergonomic analysis