Who we are

Infosys BPM Birmingham delivery centre has established itself as a key player in the UK outsourcing market, supporting several FTSE listed companies based in the UK. We deliver a wide range of market leading services, including Human Resources, Finance and Accounting, and Payroll, where we are fast becoming the centre of excellence in UK for each of the service lines. We have modernised a mature shared services centre, moving service delivery up the value chain. Ensuring maximisation of value from the outsourcing stage through the improvement of process control and development. We are revealing business insights and delivering positive change management. We do this by focussing on three strategic priorities: People, Process, and Technology. We are known for delivering resilient operations and value innovation by stabilising, revolutionising, and transforming operational service lines to reveal unrealised value within back off functions.

United Kingdom DC

Our Capabilities

Our key services include, hire-to-retire Human Resources, Finance & Accounting, end-to-end payroll, operational and digital transformation, along with project management.

Our team has a proven track record of changing the status quo through the deployment of Lean and Six Sigma methodologies across our delivery centres, where we have delivered significant business value to our clients. Our transformation teams have delivered a market leading sourcing and deployment app for the temporary resourcing sector. We realised significant value through the digital transformation of business processes and delivery of specific client requirements, while transitioning from a transactional relationship to becoming a key partner in all services.

Some of the major challenges our clients faced

  • Limited transformation exposure and capability
  • Insufficient service improvements
  • Inconsistent service quality
  • Lack of transparency throughout processes
  • Inability to adapt to changing economic environments

Our Solutions to mitigate our clients challenges

Lead customer centric transformation programmes

Embedded a service excellence culture

Identified and improved customer value add activity

Provided significant insight from analytics

Embedded agile to drive adaptability

Customer value add service offerings

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Contact Us

Infosys BPM Limited
14th Level, 10 Upper Bank Street, Canary Wharf,
London, E14 5NP,
United Kingdom
Tel: +44 (0)20 7715 3432
Fax: +44 (0)20 7715 3301
Infosys BPM Limited
24 Parklands,
Parklands court, Great Park,
Rubery, Birmingham - B45 9PZ,
West Midlands,
United Kingdom
Infosys BPM Limited
Unit 9 Silverwood Business Park,
BT66 6SY,
Northern Ireland

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