Master data management (MDM) services and solutions
The foundation for digital transformation
Master data management (MDM) creates a single, reliable, and governed master record by consolidating data from across the enterprise, giving every team a consistent and trusted view of customers, products, vendors, materials, and pricing. For organizations pursuing growth, operational efficiency, and regulatory compliance, trusted master data is the foundation that everything else depends on.
Infosys BPM master data management services deliver this as an end-to-end managed service, spanning advisory, data quality management, digital transformation, and continuous operational support. We combine deep domain expertise across 15 data objects with AI, machine learning, and RPA-led automation to clean, unify, and govern enterprise data at scale. Our Data Quality Diagnostics service offers a low-investment, quick-turnaround way to assess the current state of your data in a specific master data domain and build a tailored MDM roadmap from there.
Through our master data management outsourcing model, delivered by more than 2,000 master data specialists across global delivery centres, we help enterprises improve data quality, strengthen governance, and turn master data into a driver of revenue growth and confident decision-making.
Why choose Infosys BPM for master data management services?
Infosys BPM has a dedicated enterprise data management service, with significant expertise across key areas such as products, materials, customers, vendors, pricing, GDSN and employees, to name a few.
30+ Clients across manufacturing, CPG, electronics, healthcare & beauty
2,000+ Master data process specialists, consultants, and project managers globally
15 Data objects Customer, vendor, price, product, material, packaging, publication, etc.
12 Mn+ Gamut of data managed/processed
Delivery centres: Poland (Lodz), India (Pune, Bangalore, Chennai), China (Hangzhou), the Philippines, and USA
Robust center of excellence and training methodology
Replicable toolkits and frameworks
RPA-, AI- & ML-led solutions
Insights
Explore our master data management service offerings
We deliver master data management offerings, across advisory, data quality management, and operational support. We customize master data management services to fit your business needs by delivering business value through revenue growth, operational efficiencies, and effective decision making. We deliver clean and unified data to enterprises, as well as help them achieve effective data governance with continuous data quality improvements.
Assess your data maturity, define MDM strategy, and design the operating model, governance framework, and roadmap tailored to your master data domains.
Profile, cleanse, de-duplicate, enrich, and validate master data continuously, improving accuracy, completeness, and consistency across systems.
Ongoing creation, update, and stewardship of master data records across customer, product, vendor, material, and pricing domains, governed by agreed standards.
End-to-end operational support and managed services that keep master data clean, unified, and governed, supported by AI, ML, and RPA-led automation.
Improve your data quality, transform your business
Success stories
Bringing values to businesses through our products and master data management services
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Rewards & recognitions
Awards & analyst recognitions won by Infosys BPM
Challenges and solutions - master data management (MDM)
Master data management software is a platform that an organization licenses and operates itself to store, match, and govern master data. Master data management services provide the people, process expertise, and operational capacity to run master data management as a managed function, whether on the client's chosen platform or through a service provider's tools and frameworks. Infosys BPM delivers MDM as a service, combining advisory, data quality management, and continuous operational support, so enterprises gain trusted master data without having to build and staff the capability internally.
Master data quality is measured against dimensions such as accuracy, completeness, consistency, uniqueness, timeliness, and validity. Improvement starts with a diagnostic that profiles the current state of data in a specific domain, followed by cleansing, de-duplication, enrichment, and validation, then sustained through governance rules and continuous monitoring. Infosys BPM begins many engagements with a Data Quality Diagnostics assessment, a low-investment, quick-turnaround way to establish a baseline and build a targeted improvement plan before committing to a full program.
Enterprises typically consider outsourcing master data management when internal teams cannot keep pace with data volumes, when data quality issues are causing operational or compliance problems, when an MDM platform has been implemented but lacks the operational staffing to sustain it, or when scaling across new domains, geographies, or acquisitions requires capacity that internal hiring cannot deliver quickly. Infosys BPM master data management outsourcing provides specialist teams, proven frameworks, and AI-led automation to run master data operations at scale, freeing internal teams to focus on strategy and governance.
Master data management supports core data domains including customer, product, vendor, material, pricing, packaging, and employee data, among others. It applies across industries with complex data landscapes, including manufacturing, consumer packaged goods, electronics, healthcare, retail, and life sciences. Infosys BPM manages 15 data objects across these domains for enterprises worldwide, with industry-specific frameworks and toolkits that reflect the distinct data structures and regulatory requirements of each sector.
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