Cracking the transformation puzzle
As Transformation Manager at a US-based $23.63 bn multinational food processing company, Alethea Morris was tasked with setting up a new master data organization system. However, with extreme fragmentation in regional teams, unharmonized processes, and lack of visibility in overall MDM processes she turned to Infosys BPM for assistance. This case study details how multi-wave data cleansing and optimization, as well as process harmonization and automation improved data quality by 20.3% and helped define 3047 data standards within the organization.