Global energy demand is steadily increasing. It is set to surpass 100,000 terawatt hours by 2050. There is a pressing need for sustainable solutions amidst growing concerns over carbon emissions and environmental impact. Leading energy & utilities companies play a pivotal role in navigating this transition, amidst challenges such as fluctuating prices, regulatory pressures, and the imperative to embrace renewable sources.
Infosys BPM is a leader in the BPM space with presence in over 18 countries and employees of over 100 nationalities. Our expertise covers a range of domains, such as finance & accounting, supply chain management, HR, customer experience, among others. Infosys BPM has built strong expertise in a range of powerful technologies, such as AI/ML, gen AI, RPA, and analytics.
Our integrated solutions cover all areas of energy & utilities: oil & gas exploration, production, transmission, sales, and marketing.
Generative AI has become an important requirement for competitive advantage in the energy & utilities sector. The Infosys BPM Generative AI Business Operations platform is a suite of tailormade, ready-to-use BPM-focused solutions, and responsible design frameworks. A key part of Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI technologies, the platform enables enterprises to accelerate value-creation.
Embedding generative AI into business operations can lead to substantial leaps in your digital journey and help reimagine everything from contact center experiences to modernizing operations. The platform brings the advantage of Infosys Topaz’s 12,000+ AI use cases and more than 150 pre-trained AI models. Here are important benefits from the implementation of Gen AI.
Energy & utility companies struggle with siloed data across systems. This hinders efficiency, compliance, and decision-making. Infosys BPM's MDM is a fitting solution to these issues. We create a single, trusted source (master record) for your customer, asset, and location data. This eliminates inconsistencies and improves data quality. Leverage Infosys BPM's expertise and see how MDM can transform your operations.
Infosys BPM has extensive experience in delivering GIS based data management solutions to enable capture and maintenance of physical assets for energy & utilities. We have a large pool of SMEs to support GIS data creation, data migration, quality control, data integrity, spatial analysis, and other GIS competencies. Our team has experience in multiple technologies including Esri, MapInfo (now Precisely), Autodesk, Oracle Spatial, GE Small World, and FME.
Our proven geospatial data framework operates on a co-creation model to meet your expectations on spatial data/GIS solutions/integration maintaining their asset operations with implementation of location platform and development of a comprehensive enterprise data model. Our GIS solutions help you with cost savings and drive efficiencies through automation. Infosys BPM is also a gold partner with leading GIS technology provider - ESRI offering complete services spanning across the GIS value chain.
Reporting and automation play a critical role in your organization. It allows you to capture market trends and make strategic decisions. Having a clear view of key performance indicators is essential for energy & utilities companies. Our MI&A services allow you to understand business performance, across functions and regions. Infosys BPM has expertise in leading data science and analytics platforms. With these capabilities, we deliver the following key benefits.
Unforeseen disruptions and inefficiencies can derail even the most meticulously planned operations. This is where integrated digital solutions come in. By leveraging data analytics and automation, Infosys BPM’s forecasting and planning solutions can optimize various aspects of energy and utilities operations, leading to more accurate predictions, improved efficiency, and resilience. Key aspects of our forecasting & planning solutions include:
For energy & utilities companies, reliability and digitized high-quality services are crucial to enhance customer experience. Evolving constantly and changing the industry landscape of energy & utilities now feel the heat to prioritize customer centricity and enable an integrated ecosystem.
Major challenges faced by utilities companies include operating cost optimization and maintaining delivery stability, with the need for geospatial solutions designed for energy, water gas and oil transmission and distribution. This allows management of the infrastructure and helps promptly react to different events and perform complex technical analyses. Infosys BPM’s futuristic network inventory management solutions include the following key benefits.
Take over, modernize, and run operations across upstream, midstream & downstream to drive TCO benefits by leveraging our long-term industry expertise. Here are our key differentiators.
Here are some solid differentiators for Infosys BPM in the energy & utilities space:
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