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Financial Services

Redefining Lending through Agentic Intelligence

Megha Kochhar
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Healthcare

The Future of Elderly Healthcare through Digital Interventions

Pinaki Ray
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Retail

The age of digital-powered retail

Mehul Goyal
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Travel & Hospitality

Detecting fraud before it takes flight

Mehul Sanghavi
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Customer Service

Delight Your Customers: Key Aspects to Improve CX

Vikram
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Generative AI

Generative AI in Customer Service Front Office

Mahesh CN
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Customer Service

Aiming for the Next-Gen Customer Experience

CS Sujatha
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Human Resource

Talent assurance & role readiness

Sharath Chandra
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Generative AI

Strategic Outcomes of Generative AI on BPM

Santosh Unni
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Generative AI

Generative AI in marketing

Shyam Rao
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Corporate

Leadership in the Hybrid World

Uma Sankar
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Human Resource

Upskilling the talent pool for an ever-evolving business ecosystem

Agnieszka Jackowska
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Business Transformation

How Business Transformation Plays a Greater Role in Evolving BPM

Raja V
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Telecom

Influence of artificial intelligence in the telecom industry

Mehul Sanghavi
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Human Resource

Sustainable Growth via Strategic Talent Planning & Deployment

Srimathi K Swamy
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corporate

Bite-sized learning: the future of e-learning

Sharath Chandra
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corporate

Achieving goals with efficiency and effectiveness – a quality-based approach

Binaya K Behera
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Business Transformation

Creating lasting experiences for fintech users

Sourav Ghosh
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Corporate

Service excellence: A direct outcome of employee experience

Angelica Lucia Dengo Sotela
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Corporate

Authentic leadership

Clifford Mohan Pai
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Corporate

Life outside of work: Why having a hobby matters

Mamta Thapliyal
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Corporate

Redefining career and growth

Uma Sankar
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Corporate

The future of talent acquisition

Rajshekhar Bhide
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McCamish

Enabling Life Insurance Carriers with Digital Transformation

Baskar Sridharan
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Digital Interactive Services

Impactful evaluation of performance marketing campaigns

Sreepriya Swaminathan
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Corporate

Overcoming unconscious bias

Isabel Bartholomeu
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McCamish

Self-service adoption in life insurance

Madhu Analakkat
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Digital Interactive Services

Why outsourcing marketing operations adds value to CMOs?

Shyam Rao
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Business Transformation

International revenue share fraud

Anand Chandrashaker
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Business Transformation

Cyber Attacks, Impact and Prevention with Cyber Security

Lakshminarasimha K
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Business Transformation

5G and its global implications

Mehul Sanghavi
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Finance & Accounting

Digital Finance Transformation

Prasanth Nair
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Corporate

Employee Well-being in the New Normal

Clifford Mohan Pai
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Digital Interactive Services

The transformative power of AI on spatial data

Dr. Pradeep Kishore
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Corporate

Sustainability Adoption – A Journey Towards Employee Empowerment

Frederic Beynel
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Business Transformation

Telecom fraud management with signalling solutions

Anand Chandrashaker
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Corporate

The Power of Mindful Leadership

Mario E Pen͂a
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Financial Services

Banks leading the sustainability charter for a better tomorrow

Sourav Ghosh
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Digital Interactive Services

The impact of a cookie-less world

Shyam Rao
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BPM Analytics

Quelling Revenue Leakage & Boosting Profits

Anand Chandrashaker
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Corporate

The Booming IT Services Market of Costa Rica

Sharad Choudhary
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Corporate

Leaders as Coaches

Clifford Mohan Pai
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Corporate

Workforce management post the new wave of digital transformation

Abhinav Agnihotri
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Corporate

Leveraging Social Media as a Change Management Tool

Emmanuelle Blons
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Digital Interactive Services

Live Enterprise in Business Process Management

Hariprasad BK
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Robotic Process Automation

Human-ware Enablement

Gopal Kulkarni
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Finance & Accounting

Finance: A Cornerstone of Environmental, Social, and Governance (ESG) Strategy

 
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Corporate

Humor as a Leadership Competency

Mamta Thapliyal
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Human Resource

Skill is the New Currency

Uma Sankar
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Corporate

"Nudge" in Organizational Change Management

Emmanuelle Blons
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Financial Services

Digital Banking – Here, Now, and for Good

Sourav Ghosh
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Corporate
Evolving with Time

Evolving with Time

Ma Rhodora Campos
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Corporate

Client Experience + Employee Experience

Srimathi K Swamy
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Corporate

Collaborative Leadership

Uma Sankar
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BPM Analytics

Emerging Telecom Fraud Trends

Anand Chandrashaker
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Robotic Process Automation

Human-Bot Collaboration: Unfolding the Myth

Gopal Kulkarni
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Customer Service

Elevating Customer Experience With D2C Ops

Shyam Rao
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Business Transformation

How COVID-19 has accelerated the adoption of digital tech in retail & CPG

Sreekant Natarajan
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Corporate

Scaling New Heights Through Empowering IT Leadership & Diversity

Srimathi K Swamy
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Corporate

Opportunities in Singapore, a Strategic Regional Hub for Multinationals

Abhinav Agnihotri
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Business Transformation

Digital Transformation @ Infosys BPM

Ravishankar P
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Financial Services

Banking in 2021 and Beyond

Sourav Ghosh
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Robotic Process Automation

Predictive Support & Maintenance at Scale

Gopal Kulkarni
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Business Transformation

An Insightful Talk on Digital Tech with Gopal Kulkarni

Gopal Kulkarni
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