Tailored Financial Crime Compliance
Offerings for Businesses
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Overview
With over two decades of experience, integrating advisory, and technology into our offerings, Infosys BPM’s Financial Crime Compliance service empowers organizations to streamline processes, enhance risk management, and foster compliance excellence. Our tailored solutions for diverse industry segments are designed to navigate the complexities of financial crime compliance effectively, ensuring businesses can maintain compliance, reduce operational costs, and improve overall efficiency to adapt to a dynamic regulatory landscape.
Here’s a snapshot of our focused FCC services across AML, KYC, and Fraud Management.
AML Operations
Our AML solutions employ advanced analytics, AI-driven detection mechanisms, Natural Language Processing (NLP) and Machine Learning (ML), and seamless integration with regulatory platforms to combat illicit activities. Our AML domain expertise is all about staying ahead of suspicious activity. Our solutions dive deep into financial transactions, spotting unusual patterns such as large cash deposits, unexpected wire transfers, or high-volume activities. When alerts are triggered—whether it’s high-risk transactions, potential money laundering schemes, or sanctions hits— our AML systems help you investigate thoroughly to uncover the full story.
Key features
Automated Transaction Monitoring: Identify suspicious patterns with real-time analysis of large-scale financial transactions.
Risk-Based Segmentation: Prioritize resources by categorizing customers and transactions based on risk profiles.
Regulatory Reporting: Ensure timely and accurate submission of Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs)
Dynamic Compliance Updates: Stay ahead with tools that automatically adapt to evolving AML regulations worldwide.
Additionally, we gather insights from a variety of sources, both internal and external, to understand the purpose and nature of transactions. And to tie it all together, our systems help you document everything in clear, concise case files, ready for review and escalation when needed.
KYC Operations
Our KYC solutions streamline customer onboarding and ongoing due diligence processes to mitigate risks while enhancing user experience. With Risk Scoring models, we help you evaluate customer risk dynamically using AI-powered algorithms and machine learning models.
Highlights
Digital Identity Verification: Leverage biometric authentication, document recognition, and global databases for rapid and accurate customer verification.
Real-Time Data Enrichment: Integrate with trusted data sources to verify customer information and flag discrepancies instantly.
Seamless Onboarding Experience: Combine compliance with a frictionless customer journey, reducing drop-off rates.
Our KYC expertise is designed to help you navigate client due diligence with confidence. Our solutions help you uncover the true ownership structure of your clients, identifying beneficial owners and controllers. You can effectively validate customer financials and assess their financial health by verifying financial statements and other relevant documents.
We conduct thorough screenings against global sanctions lists, Politically Exposed Persons (PEP) databases, and adverse media sources to flag potential risks. With all this information, we perform a comprehensive risk assessment to determine each client’s risk profile. Throughout the process, we ensure seamless communication with your clients, making the KYC journey smooth and efficient.
Fraud Management
Our fraud management solutions are designed to tackle fraud at every stage, protecting organizations and customers against rapidly evolving threats. With predictive fraud analytics, we help you harness AI to predict and prevent fraudulent activities before they occur.
Core functionalities
Behavioral Biometrics: Analyze user behavior to detect anomalies and prevent unauthorized access.
Omni-Channel Fraud Detection: Monitor all customer touchpoints, from mobile to online platforms, for potential threats.
Real-Time Alerts: Provide immediate notifications to prevent further fraudulent actions during suspected incidents.
Our Fraud Management expertise includes card application screening aimed at investigating new applications for credit cards, loans, and online accounts to prevent identity fraud. Fraudulent payments and deposits are carefully analyzed, while credit abuse and check kiting cases are flagged to alert clients of accounts showing signs of runaway spending or kiting, with downstream actions taken to mitigate losses. Disputes and chargebacks are reviewed thoroughly, with valid claims processed promptly.
We manage non-card fraud and claims through comprehensive validation, provisional credit, and customer interviews. Suspected online transactions, including bill payments, wires, and ACH transactions, are reviewed and acted upon decisively. We specialize in customer service calls, managing a wide range of inquiries, from disputes and complaints to fraud alerts, credit limits, and account closures, ensuring a seamless experience.
We also manage customer correspondence across in-app platforms, online banking, and SMS, using both templates and free-form communication to suit client needs. With live fraud alerts, we follow 20-minute workflows to contact customers quickly when flagged alerts require immediate attention.
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