Overview

In an era of heightened regulatory scrutiny and digital-first customer expectations, Infosys BPM empowers financial institutions to achieve faster, more compliant, and insight-driven KYC outcomes. We bring together consulting expertise, advanced tech platforms, and managed KYC operations to provide a connected, intelligent ecosystem that balances regulatory integrity with superior customer experience.

Leveraging AI, automation, and analytics, we help organizations enhance transparency, detect risks proactively, and streamline onboarding journeys. Our KYC solutions strengthen trust by enabling institutions to build resilient compliance frameworks for the future.

key highlights

40% Faster customer onboarding

30% Reduction in compliance costs

20+ Global KYC transformation programs

our offerings

KYC consulting & advisory

Framework design, process harmonization, and regulatory gap assessments tailored to regional regulations (FATF, FCA, FinCEN, EU AMLD).

Platform implementation & integration

End-to-end deployment of leading KYC platforms (Actimize, Fenergo, Pega, Oracle, etc.), integrated with onboarding and CRM systems.

Customer onboarding & due diligence

Automated workflows for document collection, verification, screening, and risk scoring.

Periodic & trigger-based reviews

Dynamic refresh cycles managed through robotic process automation (RPA) and event-driven workflows.

Entity resolution & UBO identification

AI and graph analytics to surface hidden ownership hierarchies and related-party exposures.

why Infosys BPM

End-to-end coverage: From advisory to platform implementation to operations
Experience on 20+ global KYC transformation programs
Co-innovation with leading regulatory technologies and identity verification partners
Compliance command center for unified visibility, metrics, and control