Sales Fulfillment

Consumer Packaged Goods

Can hours be turned into minutes?

When Alan Thorn, Head of Global Business Services for one of the world’s largest consumer packaged goods (CPG), wanted to transform the trade promotions operations, Infosys BPM undertook an end-to-end transformation of the TPM operations by elevating TPM effectiveness and user experience with the use of analytics and rich UI forms and interfaces, which resulted in 50% more volumes being handled without increasing the team size.