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Infosys

Infosys recognized as a Leader in the overall market segment in the 2026 NelsonHall NEAT report for supply chain transformation



According to NelsonHall, the supply chain services market is undergoing a shift from process-intensive models, such as from order management-led outsourcing toward demand sensing, planning, and AI-first supply chain. As future growth accelerates around AI agents, outcome-led delivery models, smart warehousing, IT/OT & IoT convergence, and sustainability, vendors are reimagining their offerings and delivery models.

Against this backdrop, Infosys’ supply chain strategy is moving from process optimization to orchestration, enabling clients to operate an intelligent, sustainable, and resilient supply chain.

This strategic direction is reflected in NelsonHall recognizing Infosys as a Leader in the Overall market segment (as shown in the NEAT graph below). The recognition underscores Infosys’ high capability, relative to its peers, to deliver immediate benefit to its supply chain management clients as well as meet future client requirements.

Key highlights

The NEAT tool analyzed the performance of 10 vendors offering supply chain transformation services. In its analysis of Infosys BPM, NelsonHall highlighted the following strengths:

  • Wide coverage of supply chain-specific digital accelerators and partners
  • Strong suite of offerings with proven use cases and business outcomes
  • Wider access to the organization's IT and BPS capability
  • Procurement and broad BPS capabilities and offerings that Infosys can complement and leverage to win new clients.

Vaibhav Wardhan, Principal Analyst, F&A & Supply Chain Transformation, NelsonHall notes: “Infosys has been identified as a Leader in the 2026 Supply Chain Transformation Services NEAT based on its broad range of supply chain-specific digital accelerators and partners, complemented by a strong suite of AI-first offerings with proven use cases and measurable business outcomes. Infosys' proprietary platforms, such as Topaz and TradeEdge, enable end-to-end orchestration across planning, fulfillment, and after-market services for global clients.”

NEAT graph

To download the custom report presenting the findings, please click here

For more information on Infosys BPM’s offerings in this space, please click on Sourcing & Procurement.