HFS envisions procurement as the “ecosystem builder” for the enterprise, and not just a cost-focused, back-office function. As the role of procurement radically transforms, expectations from third-party source-to-pay (S2P) services are also rapidly evolving. Successful third-party S2P service providers will need to help procurement organizations elevate their strategic role to become a valued business partner beyond managing costs and ensuring compliance. In this space, Infosys has featured as #4 in HFS Top 10 Source-to-Pay (S2P) Service Providers.
The report looks at S2P capabilities as defined by HFS’ value chain, and focuses on ongoing third-party services (outsourcing and managed services) and does not include short-term sourcing or procurement projects. This report also includes detailed profiles of each service provider, outlining their overall and sub-category rankings, provider facts, and detailed strength and development opportunities. The report assessed and scored service provider participants across execution, innovation, and voice of the customer criteria.
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