Infosys BPM positioned as a Leader in ISG Provider Lens™ Procurement BPO and Transformation Services 2023 Report
Procurement organizations and operations have been transitioning from supply management and overseeing transactional activity to a more holistic, participatory role in businesses for years. However, post-pandemic economic realities are pushing procurement to improve at a faster pace, while enabling enterprise transition to a more integrative, digitally agile business environment. This pressure is pushing more enterprises to engage procurement BPO and digital transformation services providers. Such engagements typically enable substantial operational improvements and cost savings – as much as 30% in the first year. Over the long term, procurement can be transformed to enable sustainable, continuous improvement while providing clear strategic value to the enterprise’s ability to do business.
In this space, Infosys BPM has been positioned as a Leader in the ISG Provider Lens™ Procurement BPO and Transformation Services 2023 across all quadrants. The study assesses service providers across four key categories: BPO Services – Large Accounts, BPO Services – Midmarket, Transformation Consulting Services – Large Accounts, and Transformation Consulting Services – Midmarket.
This study looks at procurement services providers in two ways:
- Provision of procurement BPO that enables more efficient and sustainable procurement functionality and operation.
- Provision of services that transform existing procurement organizations and operations toward a future-ready, digitally agile status that enables substantially improved, sustainable, and quantifiable business value to the enterprise.
Infosys BPM demonstrated the following strengths across multiple quadrants.
“With excellent market vision and effective investment in itself and partners, Infosys has made tremendous strides in tackling large, complex engagements with its rapid growth of category expertise supported by its technology DNA. Market vision and continuing investment in advanced data analytics, inter-practice expertise sharing and expanding partner ecosystem capabilities position Infosys as a Leader in procurement transformation consulting services.”
- Bruce Guptill, ISG Lead Analyst
To download custom version of the full report, please click here
For more information on Infosys BPM’s offerings in this space, please click on Sourcing & Procurement.