artificial intelligence in legal process outsourcing
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Outsource legal research services for law firms and corporations
Infosys BPM legal research services help law firms and corporate legal teams scale research capacity without scaling internal headcount. We deliver high-quality legal research, drafting, compliance monitoring, and multi-jurisdiction surveys, supported by qualified legal researchers, industry-standard research databases, and structured quality assurance.
Our legal research outsourcing model is built to operate as an extension of your in-house legal department, supporting decision-grade research across litigation, regulatory compliance, contract analysis, and risk assessment. The result is faster turnaround on research-intensive matters, predictable cost structures, and capacity to absorb peak workloads without overburdening senior counsel.
Engagements span ad-hoc research support, ongoing managed services, and dedicated research teams calibrated to your jurisdictional footprint, practice areas, and confidentiality requirements.
Why Infosys BPM legal research services & solutions?
- Qualified and dedicated team of legal researchers to track legislations/laws & conduct legal surveys/analysis for legal compliance using the latest case law, enabling you to outsource legal research efficiently.
- Automated legal services solutions for linking relevant research content to the corresponding laws/regulations/other sources
- Flexibility in product delivery – word, spreadsheet, automated and online solutions to streamline legal process outsourcing workflows.
Outsource legal research service offerings
End-to-end legal research outsourcing services covering research, drafting, compliance monitoring, and multi-jurisdiction surveys for law firms and corporate legal departments.
Legal research and drafting
- Conduct legal research on laws and case precedents relevant to client matters across litigation and non-litigation areas, using industry-standard research databases as part of our legal research outsourcing services.
- Draft legal memorandum discussing and citing laws addressing issues presented by the client , ensuring comprehensive legal service delivery
- Compliance support
Pre-compliance monitoring
- Conduct legal research to track the Federal, State and local legislations; regulations related to banking, trust, securities trading, real estate and other areas of law for U.S. and worldwide jurisdictions , enabling clients to outsource legal research for compliance
- Track legislative actions / bills impacting client’s existing and new businesses / operations with regard to U.S. and worldwide jurisdictions as part of our legal service offerings
Pre-compliance monitoring vs. compliance implementation: what's the difference?
- Pre-compliance monitoring involves tracking proposed legislation and regulatory changes before they take effect, particularly in banking, trust, securities trading, real estate, and related areas of law, across U.S. and global jurisdictions.
- Compliance implementation involves acting on those changes by identifying requirements in amended or new law, updating plan policies, procedures, forms, and correspondence to meet new legal standards, and documenting those changes in client-specified formats.
Compliance implementation
- Identify, analyze, and document requirements from existing, amended, or new laws to update client plan policies, procedures, forms, and correspondence in line with current regulatory deadlines, ensuring full statutory compliance through structured legal research outsourcing.
- Review forms and other legal ediscovery documents provided by client for meeting compliance with laws of specific jurisdiction(s), and document-related requirements in the desired format(s) as a key component of our legal service
- Conduct legal research for contract compliance, allowing clients to outsource legal research for streamlined operations.
Multi-jurisdiction / risk-assessment surveys
- Conduct multi-jurisdiction legal research surveys, including all 50 U.S. state law surveys and international jurisdiction reviews
- Conduct legal risk-assessment surveys to identify regulatory, contractual, and operational risk exposure across business lines and jurisdictions.
- Conduct liability and obligation reviews using advanced legal research tools, supporting strategic decision-making across mergers, expansion, and regulatory change.
Challenges and solutions - legal research outsourcing
Outsourcing routine and research-intensive legal work allows law firms to redirect partner and senior associate time toward higher-value billable activities such as client strategy, litigation arguments, and complex negotiations. Lower-cost outsourced research teams handle the foundational research, statute tracking, and drafting work, freeing internal billable hours for client-facing matters. The combined effect is improved leverage ratios, lower cost per matter, and stronger firm margins, without compromising research quality or speed.
Confidentiality and data security in legal research outsourcing are managed through layered controls including non-disclosure agreements, role-based access management, secure document handling protocols, audit-ready trails, and compliance with applicable bar association ethics rules. Infosys BPM legal research engagements operate under enterprise-grade information security standards, with separate client workspaces, controlled data residency where required, and continuous staff training on legal ethics and privilege protection. These controls are typically reviewed and approved by the client's internal compliance and risk functions before engagement.
Corporate legal departments and law firms typically consider outsourcing legal research when internal teams are absorbing routine research at the cost of strategic work, when matter volumes spike beyond internal capacity, when multi-jurisdiction or specialized research is needed without hiring full-time domain specialists, or when cost pressure requires reducing reliance on outside counsel for foundational research. Infosys BPM legal research services support each of these scenarios, with engagement models ranging from short-term project support to ongoing managed services and dedicated research teams.
Legal research outsourcing engagements are measured against defined service-level metrics including research turnaround time, quality assurance scores, accuracy of citations and precedent identification, on-time delivery rates, and cost per research hour. Senior buyers also track downstream impact such as billable hour shift to higher-value work, reduction in outside counsel spend on foundational research, and improvement in matter cycle time. Infosys BPM engagements are governed by performance dashboards visible to legal leadership, ensuring research output translates into measurable economic and operational outcomes.
A multi-jurisdiction legal survey is a structured analysis of how a specific legal question, such as a liability standard, compliance requirement, or regulatory obligation, is answered across multiple legal systems. Common forms include all 50 U.S. state law surveys comparing how state jurisdictions address an issue, international jurisdiction surveys analyzing laws across specified countries, and risk and liability surveys identifying where exposure differs by jurisdiction. Infosys BPM legal research services deliver these surveys for global corporations and law firms supporting cross-border transactions, regulatory expansion, mergers, and risk management decisions, with outputs in Word, spreadsheet, or online formats based on client workflow requirements.
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