Managing Tail spend has always been Procurement’s nemesis. This of course presents an opportunity of significant size, waiting to be tapped - for any organization seeking additional cost saving and improved compliances.
In this edition of SpendBytes, find out why many of the greatest tail-spend initiatives fail to deliver and learn about some key trends in managing tail-spend across key category areas.
We hope you enjoy reading!
Alison Close, Research Manager - Worldwide Outsourcing Team, IDC: “Infosys’ integrated Source-to-Pay solutions combine a practitioner-driven, design-thinking and data-driven approach to service delivery.... + More
Anantha Radhakrishnan, Chief Executive Officer and Managing Director, Infosys BPM: “Our focus has been on reimagining end-to-end S2P processes with a unique combination of: ProcureEdge - our platform to deliver.... + More
Traditional levers for managing tail spend i.e. analytics-based buying methodologies and frameworks will continue to be applied at the backend and also get augmented with the new lever of ‘user-experience’
Get a peek into some interesting new trends in Tail Spend – across MRO, Marketing and Facility Management!
Read about unique experiences and personal insights from our procurement professionals across the globe.
Deepa M K, Principal Consultant, Infosys, USA
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I am currently working as a Program Manager at Infosys, USA. In my current engagement with a US telecom major client, I am responsible for the overall delivery of Sourcing & Procurement services being provided from USA, India and Ireland.
I hold a degree in Materials Engineering and a post-graduation in Business Administration. I am also IPSCM (International Purchasing & Supply Chain Management Institute) certified from ITC (International Trade Center), Geneva. I have more than 14 years of experience in the field of Category Management and Sourcing & Procurement across the pharmaceutical, manufacturing and outsourcing industries handling direct as well as indirect categories.
I started my professional career as an Assistant Manager – Strategic Sourcing, in a leading pharmaceutical company handling raw materials and R&D lab equipment categories.
My next role was as Manager – Sourcing, in one of the leading paint manufacturing companies in Asia where my portfolio included sourcing & vendor development of raw materials for monopoly segments, cost-savings initiatives and new product developments.
The opportunity to work across various industries and sectors; processes and technologies, while working in the services industry enticed me to join Infosys 7 years back. I have worked with clients in the telecom, financial services, insurance, hospitality, manufacturing and pharmaceutical industries during this stint. This has helped me gain knowledge about various industry best-practices and has also helped me bring out a differentiated value proposition to the clients.
I believe that companies which are willing to embrace innovation, in line with the latest procurement trends will become more agile, adaptable and capable to meet their CPO’s key objectives; thereby changing the procurement landscape in the coming years.
“Infosys’ integrated Source-to-Pay solutions combine a practitioner-driven, design-thinking and data-driven approach to service delivery which has enabled them to transform client’s procurement, provide standardization, reduce cost of operations and increase end-to-end visibility into the procurement function on behalf of clients.”
“Our focus has been on reimagining end-to-end S2P processes with a unique combination of: ProcureEdge - our platform to deliver superior requisitioner experience, managing maverick and tail-spend; and Nia - our AI platform which integrates and supports cognitive procurement. This, coupled with our expert category domain-practitioners, helps us to deliver reduced overall spend, rationalized supplier-base, intelligent and efficient buying, enhanced contract compliance, reduced risk and improved experience for users and suppliers.”