Infosys BPM

As the reign of technology continues, all industries and organisations are undergoing a digital transformation. This paradigm shift has also paved the way for procurement to become digital and unleash its full potential as an essential value enabler. That being said, instead of revamping previously used applications and software, the prevailing circumstances necessitate the digitalisation of procurement processes using automation, analytics, Artificial Intelligence (AI), Machine Learning (ML), and similar user-friendly tools.

However, digital procurement is not only about implementing Ariba, Coupa, Zycus, Ivalua, Jaggaer, or any other off-the-rack system. In this edition, we bring a series of blogs that talk about the ways in which procurement can and should embrace technology to become a true enabler of accelerated business operations.

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While all organisations buy things, each of them has a uniqueness in their procurement process, which is often neglected. Amidst, applying a generic, one-size-fits-all approach, we ascertain if curating a new process design under the banner of best practice causes more harm than good.

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The unceasing march of technology, and the digitalisation of the economy, are generating speed and demanding agility, thereby transforming every aspect of an organisation, including procurement. How can procurement ensure a smooth transition?

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Ironically, becoming digital is more about being human-centric than technology-centric. Hence, when deciding on a procurement technology strategy, organisations should not confine the decision-makers to IT and procurement, but should essentially include ‘business’ in the room.

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