Procurement as a Service (PaaS)
Procurement as a Service – Overview
Procurement teams are typically faced with two ongoing challenges: time dedicated to non-value-add activities and responding to unplanned business needs.
Infosys Portland offers a suite of flexible Procurement as a Service (PaaS) capabilities, which are tailored to business requirements. These services enable clients to free up their teams’ schedules and focus on strategic goals. We provide and support the right tools, insights, and performance to enable and deliver enhanced business value.
Insights
Key Capabilities
Market Intelligence
We provide businesses with actionable market intelligence data for more accurate and confident decision making. Our team establishes a curated flow of market insights specific to business needs so that businesses can focus on decision making rather than search for information.
RFX Management
We can manage end-to-end sourcing processes, from requirements gathering through to the implementation planning. We leverage an extensive library of sourcing documentation and intellectual property for categories from the office supplies through to nuclear medicine. This enables businesses to increase speed to market and optimise their teams’ time and effort.
End-to-End Category Management
We understand the challenges faced by client category teams and have in-depth process and category expertise to overcome these and deliver greater value at less cost. We provide clients with outsourced end-to-end category management services which allow clients to improve the return on investment (ROI) of their procurement function.
Supplier Performance Management
We work with our clients to set up and manage a holistic supplier performance management solution that ensures best in class key performance indicators, governance structures and digital technology integrate seamlessly. This drives maximum supplier performance and continuous improvements in an efficient and effective way.
Supplier and Function Analytics
A key challenge in the procurement function is deriving actionable insights from multiple data sources. Our analytical experts design solutions tailored to business objectives and provide ongoing visibility on the key performance indicators, from supplier-specific to procurement function level. We leverage a suite of business intelligence, data visualisation, and AI solutions, which we overlay with SME insights, to support the decision-making process.
Process Outsourcing and Automation
A business’ outsourcing and functional delivery model strategy identifies the activities across the source-to-pay scope that should be outsourced. Our experienced onshore and offshore teams handle the ownership of these activities to reduce time and effort and improve accuracy. We recommended the introduction of overtime automation to allow for additional activities to be outsourced and maximise value of the services.
Tail Spend Management
We seek to leverage additional value out of businesses’ non-crucial spend by improving tail spend management with visibility, improved processes, spot buying, dedicated FTEs, and tailored strategies.
Business Helpdesk
We provide a single point of contact for internal stakeholders and suppliers for common questions. This improves service levels of the procurement function, as well as the overall perception of the team and value to the business. At the same time, it frees up the team to focus more on strategic activities.
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