The VPAS® platform is a comprehensive suite of insurance policy administration software modules, deep insurance expertise, and a world class data center to reliably deliver on your business goals. Our insurance software platform is specifically designed for rapid product introductions, robust distribution channel support and flexible, end-to-end servicing of open and closed blocks of life, annuity, disability and health protection products.
The VPAS® platform – a insurance policy management software supports the complete policy lifecycle from e-application and policy issue to claims processing. Whether you have 3,000 policies or 3 million, 30 product categories or 300, the VPAS® platform is extremely scalable and delivers the flexibility required to compete in today’s market. Our platform enables you to quickly configure business rules and objects to reuse them, and to rapidly convert data from legacy systems in a cost-effective manner. Through our self-service options and mobile enablement, your agents and policy owners can access and execute transactions from any location at any time.
Our state-of-the-art customer service work desk, the web presentation layer of the VPAS ® platform provides the gateway for access to the complete platform capabilities, and is connected through web services to the underlying insurance services. All processes are executed under control of integrated workflow and business process management tools that provide explicit control of work items, including tracking and reporting of service metrics.
The business rules and event processing engines are accessible through web services so that all functional layers use common data, rules and processes to produce consistent results regardless of the access point, be it direct web inquiry, call center interaction, in bound back office processing driven by workflow, or outbound documents delivered to customers. The VPAS® platform provides the tools you need to perform:
Business architecture
Service-oriented architecture
Plug-and-play with carrier software
Endless scalability
Robust stability
Capabilities
Our insurance services and solutions span the entire life and annuities value chain, delivering quickly and reliably for lower cost. These enable you to reduce time to market for new products, expand globally, streamline management of complex distribution channels, and penetrate new markets. Infosys McCamish enhances your competitiveness: optimizing and transforming your processes, providing robust platform solutions, and taking accountability for high quality service to your customers and agents.
Our offerings
Distribution partner services
Producer management service
Producer compensation service
New business
Application capture
Application fulfillment
Plan setup and enrollment
Underwriting
Policy issue
Contract / policy record-keeping
Contract maintenance
Contract changes
Financial events
Scheduled Events
Correspondence
Billing collections and disbursements
Individual billing Methods
Frequencies
Group billing
Collections
Suspense management
Balance and reconciliation
Customer services
Contact center
Process customer’s request
Self-service option
Claims and benefit payment services
Claims
Benefit payments
Billing collections and disbursements
Fund pricing
Separate account record keeping
Trade and settlement
Fund Accounting
Daily balance and reconciliation
Financial services
Suspense management
Collections
Disbursements
Balance and reconciliation
Accounting
Support services
Metrics / workflow and administration
Training / documentation
Quality control
Production support
Compliance
Compliance and audit
Components
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better