Third-Party Administrator (TPA)

Our comprehensive Third-Party Administrator (TPA) services cater to a diverse range of clients, from industry-leading providers to startups looking to seize timely market opportunities. Our global delivery model is highly adaptable, featuring offshore, nearshore, and onshore service centers designed to meet your operational requirements seamlessly.

Distinctive features of our TPA:

• AI-first operations
• Robust and scalable business process management (BPM) service model that not only meets but exceeds industry benchmarks for policy servicing, thereby elevating the customer experience.
• High-performance team dedicated to excellence
• Service delivery fueled by innovation
• Rapid scaling capabilities
• A global presence with 35 advanced delivery centers, ensuring cost-effective services and access to a vast talent pool
• A digital platform that supports all products, enabling low-touch and zero-touch straight-through processing
• State-of-the-art call center technology that delivers a futuristic customer experience and a performance-driven delivery model

We provide TPA services for the following areas: 

• Life & Annuity
• Nonqualified Retirement Benefits
• Producer Management & Compensation
• Employer Sponsored
• Note, our parent company - Infosys BPM provides TPA services to all industry across the global – learn more