Anand Venkatachalam (Andy)
Head - Operations
Andy is an experienced operations leader in the business process management industry. He is responsible for managing
operations for Infosys BPO Americas LLC.
Andy has over 16 years of experience in the banking and financial services sector. He has multiple awards and client
felicitations to his name. In his prior role, Andy managed a multilocation business process management unit for
a leading US bank, providing excellent services across multiple lines of business, including mortgage, consumer
lending, fraud operations, and customer service. Having adopted robotic process automation (RPA) early-on, Andy
has led the design and development of an industry-recognized RPA solution, mentioned in multiple analyst conferences.