Getting past the roadblocks with transport transformation

In today’s complex, hyper-competitive retail environment a positive customer experience is essential to success whether your offer is traditional ‘bricks & mortar’, e-commerce, or omni-channel. Of equal importance is the ability to meet (or exceed) customer expectations at a cost that enables profitable growth. That’s why Infosys Portland guided one of Australia’s top retailers through a transformation journey that reduced transport costs by over 10% and greatly improved its ability to service a growing market.

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