Human Resource Outsourcing
Cloud based HR systems at the forefront of HR transformation
HR managers consider technology as the key to winning the talent war. The pandemic has caused a remarkable change in how we work and communicate, and virtual collaboration has become the norm. This rapid shift in the modes of working has meant that traditional HR solutions won’t cut it anymore and need to be transformed. In this age of digital disruption, organisations need a solution that integrates people, processes, and technology. Cloud HR solutions provide 24/7 accessibility, scalability, flexibility, an intuitive user experience, easy upgrades, and quicker deployment. Let’s look at how the cloud transformation of HR has helped talent managers optimise human capital management.
Cloud AI solutions for recruitment transform the hiring process. From automation of repetitive tasks to talent screening without bias, proctored tests, and rating candidate video interviews, AI can do it all at scale, better, and quicker than otherwise. These systems screen vast volumes of resumes in minimal time to match job requirements with qualified candidates. AI-powered solutions in the hiring process can pre-screen candidates through video interviews, which are then reviewed by the same solutions to identify potential candidates without the bias and prejudices accompanying human reviews. Chatbots that handhold the candidates and answer FAQs allow HR team members to utilise their time more effectively to enhance the candidate experience. Candidate rediscovery is another task that can be automated using AI tools.
Cloud-based HR can reposition HR from a cost-centre to a contributor to business strategy and the bottom line, through AI-enabled analytics and insights. Machine learning solutions empower HR with diagnostic, predictive, and prescriptive analytical capabilities. Intelligent analytics can predict the future demand for skills, the turnover in critical skills, and real-time insight into employees’ career goals. In most sectors, employee costs are one of the most significant financial considerations, and hiring is chiefly dependent on financial forecasts. When linked with the organisation’s financial data, HR analytics helps understand the correlation between talent, cost, and financial performance. Analytics lets HR delve deep into data to deliver insights that help make the most effective business decisions.
The post-pandemic ‘Great Resignation’ and ‘Quiet Quitting’ has put the focus on remote work and employee engagement and retention. Hybrid work is here to stay. Prior to the cloud, onboarding remote employees and equipping them with the requisite infrastructure and access to the enterprise system took time and effort and was a hassle. Cloud adoption is vital to the implementation of an effective hybrid work architecture. It helps the distributed workforce collaborate and communicate to remain dynamic and effective. Cloud solutions integrate core HR functions with talent management, workforce optimisation, and learning, enabling ease of use, a unified employee experience, anytime-anywhere access, self-service capabilities, role-based functionality, and integrated data for analysis and insights. It facilitates excellent interactions at work and fosters inclusiveness and connectedness to create an engaging workplace. AI-enabled helpdesks provide responsive HR support with consistent replies to FAQs and comprehensive case management for complex queries.
The right individual in the right job is the antidote to attrition. Automating repetitive and menial tasks allows employees to focus on value-added, interesting tasks and reduces stagnation. AI can help create hyper-personalised growth experiences by assisting employees to explore all possible growth opportunities through various career and role options. Intelligent tools that mine the data to create personalised learning and career roadmaps are the key to a productive, engaged, and innovative workforce. AI-augmented employee performance reviews make the evaluation process fairer by considering all the data for the review period, eliminating bias, considering multiple data sources, and using more comprehensive parameters.
In today’s volatile labour market, organisational priority is to employ the best talent, retain them, and upskill them according to ever-evolving business needs. Organisations are now focussing on aligning learning and development to business goals and creating a learning culture. Cloud AI learning and development solutions bring in self-paced and adaptive learning with bot tutors for 24/7 support. The training is intelligently personalised according to the insights derived from the system’s analysis of employee roles, skill requirements, current skill level, learning patterns, and knowledge gaps. Cloud learning systems provide anywhere/anytime learning, thus ensuring the same learning opportunities and experiences for remote workers. Employee learning will translate into business outcomes only if organisations create a learning experience that is embedded into the flow of work – learn, practise, and apply.
Human capital management on the cloud can prove revolutionising for organisations if they consider it not as a technology transformation but as a business transformation with equal focus on people, processes, and technology.
*For organizations on the digital transformation journey, agility is key in responding to a rapidly changing technology and business landscape. Now more than ever, it is crucial to deliver and exceed on organizational expectations with a robust digital mindset backed by innovation. Enabling businesses to sense, learn, respond, and evolve like a living organism, will be imperative for business excellence going forward. A comprehensive, yet modular suite of services is doing exactly that. Equipping organizations with intuitive decision-making automatically at scale, actionable insights based on real-time solutions, anytime/anywhere experience, and in-depth data visibility across functions leading to hyper-productivity, Live Enterprise is building connected organizations that are innovating collaboratively for the future.