Digital Interactive Services

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Why do you need digital business services to survive and thrive in the new marketplace?

The essential element for business stability during unpredictable times

Customer experience is taking centre stage: CX trends and best practices

Interactive content: The perfect business–consumer symbiosis

Bracing for an AI and human-ware revolution in IT service management

Drone Safety Risk Assessment and Mitigation

Knowing your ‘true cryptocurrency’ customers

Translating business strategy to technology plan & implementation

Looking Ahead: Evolution of Marketing Operations From Brand Management to Driving Data Effectiveness

Are you deploying outcome-based outsourcing models effectively?

Life 2.0: Creating pandemic-ready smart cities with COVID-19 learnings

Digital Marketing Amidst Disease and Disruption: An Exercise in Relevance and Restraint

Leveraging drone technology in the fight against COVID-19

COVID-19: Meeting the challenge and adapting – BPM industry perspective

Old is gold: E-mail marketing comes of age

Leveraging GIS to understand the impact of COVID-19 on business continuity measures

Retailers need a framework for fraud management

How will COVID-19 alter the BPO/BPM Industry?

Banking-as-a-Service is digitally transforming financial institutions

Drive business transformation through social media marketing

Blog

Enhancing customer experience with an analytics driven solution

Location Intelligence - Hand drawn Paper to Flying Objects

How to Tackle the Voice Giant?

AI enabled Negotiations: Are we on board yet?

Automate or Standardize

Rome and Data Can't Be Built in a Day

10 Ways in Which Virtual Assistants / Chatbots Can Deliver Major Value for Procurement

Blog

Digital Procurement - Part 2

Blog

The Digital in Procurement - Part 1