Sales and Fulfillment

Understanding 3PL outsourcing: A cost-effective solution for supply chain management

Third-Party Logistics (3PL) has been a game-changer for businesses of all sizes, and its importance in the industry cannot be overstated. From cutting costs to boosting efficiency and improving scalability, outsourcing 3PL services can offer a multitude of benefits for companies looking to streamline their supply chain operations.

In recent years, many companies have embraced 3PL outsourcing to streamline their supply chain management. Whether you’re a small business owner looking to expand your reach or a large corporation seeking to enhance your logistics capabilities, 3PL is an essential component of a successful and sustainable supply chain strategy.

What is 3PL outsourcing?

3PL outsourcing is pivotal for companies looking to streamline their supply chain operations and cut costs. Simply put, it’s when a business entrusts the management of its logistics operations to a third-party logistics provider. Instead of handling everything in-house, from transportation and warehousing to inventory management and order fulfilment, a company can partner with a 3PL provider to manage these crucial processes. This not only frees up valuable resources for re-investment into the business, but it also allows companies to tap into the knowledge and experience of seasoned logistics professionals.

With the right 3PL, companies can expect a more efficient, cost-effective, and reliable supply chain operation that enables them to focus on what they do best – growing their business.

3PL providers offer a wide range of supply chain management services to businesses. These services can include:

  • Inventory management
  • Transportation management
  • Warehouse management
  • Freight forwarding
  • Packaging and labelling
  • Order fulfilment
  • Reverse logistics
  • Cross-docking
  • Value-added services such as product customisation, assembly, and quality control
  • Global trade management
  • Supply chain consulting and optimisation
  • Technology solutions for tracking and monitoring supply chain operations
  • Real-time reporting and data analysis

Benefits of 3PL in supply chain management

Companies seeking enhancements to their supply chain operations and cost-saving opportunities are increasingly outsourcing 3PL for their supply chain management. Here are a few compelling reasons why companies should consider outsourcing logistics for their supply chain management needs:

Expertise and experience

With years of experience in supply chain management, 3PL providers bring a wealth of knowledge and expertise to the table. They can offer specialised services that would be very expensive to develop in-house. Outsourcing operations such as transportation management, warehousing, and order fulfilment can assist businesses in maximising the efficiency and quality of their supply chain operations.

Cost savings

Outsourcing 3PL can reduce costs associated with supply chain operations, such as transportation, labour, and equipment. 3PL companies can often negotiate better rates with carriers and suppliers due to their business volume, saving costs to the company.

Improved service levels

3PL companies have the resources, technology, and processes that ensure high service levels. They can provide real-time visibility into the supply chain, helping companies better manage their inventory and respond to changes in demand. This improves customer satisfaction and increased sales.


Businesses can rapidly and effectively respond to changes in demand and offer the resources needed to handle higher volumes by partnering with 3PL providers, which eliminates the need for internal expansion. As a result, businesses are free to concentrate on their core competencies without worrying about the additional strain of scaling their supply chain operations.

Access to technology

3PL companies can access advanced technologies and tools to improve supply chain visibility, tracking, and efficiency. These tools and technologies can provide real-time data, automate processes, and help companies make more informed decisions.


3PL providers can offer a range of customised services and solutions to meet a company’s specific needs. This flexibility spares businesses the hassle of investing in supply chain infrastructure allowing them to select only the services they need.

Better risk management

By outsourcing to a 3PL provider, companies can reduce the risks associated with their supply chain operations. By offering solutions to challenges like logistics, transportation management, and contract negotiation, 3PL providers can assist businesses in optimising their supply chains.

For organisations on the digital transformation journey, agility is key in responding to a rapidly changing technology and business landscape. Now more than ever, it is crucial to deliver and exceed organisational expectations with a robust digital mindset backed by innovation. Enabling businesses to sense, learn, respond, and evolve like living organisms will be imperative for business excellence. A comprehensive yet modular suite of services is doing precisely that. Equipping organisations with intuitive decision-making automatically at scale, actionable insights based on real-time solutions, anytime/anywhere experience, and in-depth data visibility across functions leading to hyper-productivity, Live Enterprise is building connected organisations that are innovating collaboratively for the future.

How can Infosys BPM help?

Our logistics management solutions can provide comprehensive services to address key challenges, including asset tracking and maintenance, cost reduction, DSO management, information security, technology adoption, multi-company operations consolidation, global visibility for customers, support for diverse business processes, and resource development.

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