Overview

End-to-end product, plan design, documentation, and comprehensive administrative solutions for a wide range of employer-sponsored and voluntary insurance benefit plans

Employer group and employer-sponsored individual insurance products and programs represent a significant opportunity for financial institutions selling into the employee insurance benefit plans markets. Increasingly companies are combining employer-provided group benefits, like life, annuity, disability and long-term care insurance, often with optional employee opportunities to “buy-up” additional coverage through payroll deduction plans. In some cases, employer-sponsored group insurance benefit plans are implemented on a “stand-alone” basis. Infosys McCamish is one of the largest group universal life (GUL) insurance plan administrators in the USA. We have long and deep experience administering insurance plans for clients in these markets.

Infosys McCamish supports employee insurance benefit product and plans products, plan design, documentation, enrollment and comprehensive on-going administration for the most sophisticated plans. We employ our proprietary platforms and expert back office services that are shared in two US locations - Des Moines, Iowa and Atlanta, Georgia. Moreover, we are focused to help you and your client plan sponsors, achieve and maintain the maximum plan design flexibility while meeting the required product, applicable ERISA welfare benefit plan, privacy, and all other Federal and state regulatory compliance requirements.

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Features

Infosys McCamish provides solutions for businesses that market group term, permanent, or UL or VUL life insurance, disability, and voluntary employer sponsored welfare benefits insurance programs. We bring together the benefits of the Infosys McCamish VPAS® Platform, coupled with the call center and special group insurance benefit and worksite plan administrative services processes. This special capability is supported by the technical and global scaling power of Infosys BPM and Infosys Technologies.

  • Our systems and services support:
    • Plan implementation
    • Group plan certificate changes
    • Call center support for plans
    • Claims, billing and collections
    • Carrier reporting
  • Our product, plan design, documentation and product recordkeeping platforms and services are all structured for ongoing product (insurance product) and any applicable insurance benefit plan compliance (example: ERISA compliance)
  • Our offering includes support expertise that is focused explicitly on the group and voluntary insurance benefit plans market
  • Our systems are continually refreshed by our R&D investments and driven by our diverse base of clients
  • We provide group and voluntary insurance products and plan administration services for our clients across markets – including public, private and non-profits
  • Our platform functions are connected electronically from end-to-end to create an electronic transactional pipeline from enrollment to claims
  • Our unique platform architecture comprehensively covers all insurance benefit product and plan supporting capabilities in a fully integrated package, and can handle individual life insurance contracts as well
  • Plan administration platforms and services are available to be accessed as modules in support of your existing base systems (for example our customer service work desk and call center capability)
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Benefits

Platforms specifically built for your needs — We offer an end-to-end solution for the employee insurance benefit plan industry using our powerful Virtual Policy Administration System (VPAS®) platform modules, and three other supplementary platforms support products (e.g., GUL) and functions. Our systems can support the full administration of the insurance product itself, and are specifically developed to handle employer sponsored insurance benefit product, plan marketing, designing, documenting, enrolling and comprehensive plan administration. We support products for the qualified and nonqualified pension plan markets, including 403(b) group annuities. This comprehensive suite of platforms and services set us apart from other employer sponsored insurance plan services solution providers. Our platform capabilities are supplemented with valuable participant service capabilities, like a state-of-the-art call center, plan enrollment services and on-going day-to-day administrative plan support.

Unique solutions for unique businesses — At Infosys McCamish, we will implement a solution that is customized to meet your specifications and requirements for your employer-sponsored business that integrates with your current web platforms and systems as desired. In addition, we can bring the full power of Infosys Technology resources to bear on your behalf as needed.

Industry-leading life insurance and group plan benefit expertise — Our unique team includes specialists who are well-versed in all types of employer-sponsored insurance plans, and has decades of design, documentation, funding, implementation and administration experience. By taking charge of many of or all of your administration processes, we relieve your organization of the administrative burdens so as to provide you the freedom to focus your organization’s attention on core function business.

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Delivery Model

  • Business processing management (BPM): Our personnel use our applications to serve the group and voluntary insurance markets. In this model, ’we use what we sell’ to tailor your administrative service requirements to meet your business objectives and free you to focus on your core capabilities. All this, while still providing your agents and customers with industry leading service.
  • Functional business processing outsourcing (BPM): Inthis model, our personnel use your software to help to tailor your service requirements to meet your business objectives and free you to focus on your core capabilities.
  • Hybrid: Our platforms and services can be configured to meet your specific business goals and includes the capacity to quickly change to conform to meet evolving market, regulatory, and industry demands.

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better