Transform operations, penetrate new markets and distribution channels, simplify infrastructure
Our solution leverages the VPAS® platform, a comprehensive suite of policy administration software modules, deep insurance expertise, and a world-class data center to reliably deliver on your business goals. Our platform is specifically designed for rapid product introductions, robust distribution channel support and flexible, end-to-end servicing of open and closed blocks of life, annuity, disability and health protection products.
The VPAS® platform supports the complete policy lifecycle from e-application and policy issue to claims processing. Whether you have 3,000 policies or 3 million, 30 product categories or 300, the VPAS® platform is extremely scalable and delivers the flexibility required to compete in today’s market. Our platform enables you to quickly configure business rules and objects and reuse them, and to rapidly convert data from legacy systems in a cost-effective manner. Through our self-service options and mobile enablement, your agents and policy owners can access and execute transactions from any location at any time.
Infosys McCamish is the US life and annuity insurance delivery hub for Infosys BPM. We are a licensed TPA across all US states. With over 20 years of experience in the life and annuity domain, we offer a large scale of services across the insurance value chain. We provide IT, platform, BPM and consulting services with over 680 highly experienced associates. By leveraging our 24 global, state-of-the-art delivery centers, Infosys McCamish is able to deliver services with great cost optimization and a rich talent pool. Our cutting-edge call center technology and innovations offer a next-generation customer experience and a value driven delivery model.
The VPAS® Platform supports all products on one platform. The unmatched breadth of products supported by VPAS® Platform include individual, retail, institutional, worksite / group, qualified, and non-qualified.
Our state-of-the-art customer service work desk, the web presentation layer of the VPAS ® Platform, provides the gateway for access to the complete platform capabilities, and is connected through web services to the underlying insurance services. All processes are executed under control of integrated workflow and business process management tools that provide explicit control of work items, including tracking and reporting of service metrics.
The business rules and event processing engines are accessible through web services so that all functional layers use common data, rules and processes to produce consistent results regardless of the access point, be it direct web inquiry, call center interaction, in bound back office processing driven by workflow, or outbound documents delivered to customers. The VPAS® platform is a comprehensive policy administration system supporting complete policy lifecycle: new business to claims.
Our insurance services and solutions span the entire life and annuities value chain, delivering quickly and reliably for lower cost. These enable you to reduce time to market for new products, expand globally, streamline management of complex distribution channels, and penetrate new markets. Infosys McCamish enhances your competitiveness: optimizing and transforming your processes, providing robust platform solutions, and taking accountability for high quality service to your customers and agents.
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