Overview

Our Functional BPM insurance services and solutions span the entire life and annuities value chain, delivering quickly and reliably at lower cost. These enable you to reduce time to market for new products, expand globally, streamline management of complex distribution channels, and penetrate new markets.

We enhance your competitiveness: optimizing and transforming your processes, and taking accountability for high quality service to your customers and agents. With Infosys McCamish as an outsourcing partner, you can be certain of having robust and efficient operations, and a strong backbone for your business-critical processes. In addition to experiencing stability and cost savings, our clients realize value of a different kind – transformation of their insurance operations.

The Infosys McCamish insurance practice has helped more than 40 insurers significantly reduce their operating expenses while transforming their business processes to exceed market demands, and customer and producer expectations.

Line

Features

Infosys McCamish’s solution helps tailor your service requirements to meet profit objectives and focus on core capabilities. Listed below are the full TPA services we provide.

Line

Benefits

Leveraging expertise to deliver successful outcomes – Our resources have deep domain expertise in an unmatched breadth of life and annuity products. Our highly qualified team combined with our focus on quality allows us to consistently exceed industry service level standards.

Demonstrating our commitment to you – We are a TPA provider licensed in all states and have achieved 100% compliance in SSAE 16 and ISAE 3402 examinations for the last five years.

Creating your preferred operating model – We provide customized solutions to meet your specifications and requirements. We offer a seamless blend of onshore / offshore support, leveraging multiple locations to provide the service in the optimum location. Each client is unique and we find the ideal solution for you by deploying our solutions in a hybrid model. This allows us to meet your specific business goals while maintaining the ability to quickly change to meet evolving market, regulatory, and industry demands.

Delivering added value with continuous process improvement – Our focus is on continuous improvement to streamline your operations and transform processes. We offer configurable tools which enable process reengineering. Our continuous improvement approach is based on Six Sigma philosophy and focuses on organizational efficiency through systems, project, and process improvement.

Line

Delivery Model

  • Functional business processing outsourcing (BPM):In this model, our personnel use your software in your data center to tailor your service requirements to meet your business objectives and free you to focus on your core capabilities.
  • Lift and shift Functional business processing outsourcing (BPM): In this model, our personnel use your software in our data center to tailor your service requirements to meet your business objectives and free you to focus on your core capabilities .
  • Hybrid: Our platforms and services can be configured to meet your specific business goals and includes the capacity to quickly change to meet evolving market, regulatory, and industry demands.

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better