Financial Services

Service Offerings

Infosys BPM offerings for commercial lending

As banks witness continued pressure in the retail segments, the commercial and industrial segment gains momentum and continues to be a key focus area. The segment helps banks maintain earnings assets yield and diversify their loan portfolio. There is a similar growth trend in the commercial real estate (CRE) segment. As the market looks cautiously optimistic, clearly, reducing cost and inefficiencies in commercial lending operations is more important than ever before. Infosys BPM is here to help you do just that – by taking charge of your processes and creating a sustainable operating model.

Challenges and opportunities

  • Reducing operating expenses: Outsourcing your operations to Infosys BPM can drive down costs associated with tightening underwriting standards and risk monitoring of existing assets.
  • Eliminating inefficient paper-based processes: Manual processes in commercial lending operations lead to redundant work and lack of transparency in processing. We have developed an in-house technology solution specifically designed to address these issues and deliver greater automation.
  • Creating a scalable global back office: Most banks are operating with disparate processes and systems. Adding to the complexity are separate distribution and back office teams. With Infosys BPM, you can consolidate your operations and scale faster based on changing market needs.

Our offerings

Infosys BPM offerings for commercial lending

The Infosys BPM advantage

The Infosys BPM advantage

With teams who possess rich experience and expertise in commercial lending operations, consulting, and technology, our offerings span the entire commercial lending value chain.

Some reasons our clients trust us to deliver are:

  • Relevant learning and best practices: We have executed complex engagements for a large client base that includes a top 10 U.S bank, a Leading Australian regional bank, and a U.S based global bank.
  • Transformation-driven services: We enhance business value for our clients by blending the right mix of process and technology interventions. These are realized through process improvement methodologies, domain-specific skills, tools and frameworks, experienced practitioners, and technology multipliers.
  • Stronger business outcomes: In addition to reducing cost by up to 40%, we improve cycle times and customer experience.
  • Creating a unified operating model using our in-house workflow solution: This helps you shift towards emerging operating models in the commercial lending space.

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