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Supply Chain

Benefits of Supply Chain Optimisation and Its Impact on Businesses

Effective supply chain management remains the backbone of the global economy as all procurement and production operations are dependent on global supply chains. As a result, despite the disruptions caused by the COVID-19 pandemic, estimates indicate that the global supply chain market will likely grow to $63.77 Billion with a CAGR of 11.7% by 2027. The pandemic has shown that an effectively managed and optimised supply chain is crucial for a business to survive. But, what exactly does supply chain optimisation mean for business today?

what is supply chain optimisation and why it matters

In simple terms, supply chain optimisation refers to as the integration of technological tools - such as artificial intelligence (AI), the internet of things (IoT), or blockchain - into the supply chain to improve its quality, efficiency, and overall performance. *By optimising a supply chain processes, a business can steamline costs, balance inventory levels, and networks visibility across its supply chain, which spans over three phases of supply chain design, planning, and execution. This holistic approach not only drives operational excellence but also enables businesses to build resilient, data-driven ecosystems aligned with evolving market demands.

key benefits of supply chain optimisation

A business optimised supply chain empowers a business to be agile and responsive to the changing market conditions and evolving consumer demands. enhances supply chain sustainability, enables data-driven decision-making, and stay competitive in the face of global challenges. An optimised supply chain can work wonders for your business and can transform business performance across every stage of operations.

The following are some key benefits of supply chain optimization that drive measurable outcomes for modern enterprises:

  • Improved quality control:
  • Quality control is crucial for a supply chain to meet customers’ expectations and stay competitive. An optimised supply chain enables end-to-end quality management, from procurement of raw materials to customer delivery. With real-time data and performance metrics, organizations can reduce waste, monitor KPIs, and ensure consistent product standards across the value chain.

  • Higher efficiency and End-to-End Visibility :
  • Digitally optimised supply chain processes use real-time data and computing and analytics tools to offer real-time insights into every step of supply chain operations. This improves the flexibility and resilience of the supply chain while providing end-to-end transparency. Such visibility can also contribute to improved supplier performance, which, in turn, contributes to better quality control—ultimately driving faster decision-making and better resource utilization.

  • Better flow of materials and information:
  • Supply chain optimization strengthens the flow of materials and information across the supply chain - from raw materials and product processing to the final consumer. Such a quick flow of materials and information is critical in the contemporary business environment as customer expectations around timely delivery of a quality product are increasing.

  • Lower overhead costs:
  • Optimising the supply chain offers you control over expenses and helps eliminate unnecessary expenses in different operational areas across production, logistics, and procurement. This can lead to lower overhead costs and overall cost reduction throughout the supply chain.

  • Higher revenue and profitability:
  • An optimised supply chain is better, faster, and more accurate. It can allow you to be agile and respond to any oncoming issues in real time, resulting in higher customer satisfaction and retention rates, which consequently means higher revenue and profitability.

  • Improved supply chain collaboration:
  • An optimally managed supply chain allows you to share real-time information with your trading partners, including suppliers, and customers. This facilitates better collaboration for smarter decision-making, supply chain continuity, and risk mitigation across the supply chain.

  • Integrated supply chain management:
  • Digitally optimised supply chain allows your business to integrate different elements of supply chain management, such as sales forecasting, cash flow management, delivery and route planning, and risk management. With better access to data and control over supply chain operations, you can extract actionable insights from these elements and make well-informed decisions.

  • Enhanced supply chain planning:
  • Visibility and transparency throughout an optimised supply chain facilitates better planning of different elements within the supply chain. For example, insights drawn from the dynamics and performance of your supply chain allows you to better plan the locations of warehouses, logistics routes, and inventory levels and to ensure timely and cost-effective delivery to customers.

How can Infosys BPM help?

At Infosys BPM our Digital Supply Chain Services helps your business achieve your target with the help of an agile and flexible supply chain. Transform and digitise your supply chain to integrate innovation, mitigate risks, and stay cost competitive to optimise your supply chain operations. With solutions such as supply chain diagnostics, SC shared services advisory, SC control tower, forecasting and inventory optimisation, Infosys BPM enables enterprises to unlock the true benefits of supply chain optimization—from end-to-end visibility and quality control to improved responsiveness and sustainability.

*For organisations on the digital transformation journey, agility is key in responding to a rapidly changing technology and business landscape. Infosys BPM helps businesses reimagine what supply chain optimization means in the AI-driven era—by transforming static operations into living, learning ecosystems.
Powered by our Live Enterprise framework, we equip clients with:

  • Intuitive decision-making at scale through AI-driven insights
  • Real-time visibility across the supply-chain network
  • Anywhere, anytime collaboration for faster, data-backed responses
  • Enhanced productivity through hyper-automation and predictive analytics
By integrating innovation across design, planning, and execution, Infosys BPM helps you achieve operational excellence and deliver superior customer experiences—ensuring your supply chain is not just efficient, but intelligent, adaptive, and resilient.



FAQs on supply chain optimisation

The duration depends on the size and complexity of the supply chain, the maturity of digital infrastructure, and business objectives. Typically, visible improvements in efficiency and cost control can emerge within 6 to 12 months of optimizing supply chain processes, while complete transformation may take 18–24 months.

Key enablers include artificial intelligence (AI) for forecasting, IoT for real-time visibility, advanced analytics for performance insights, and control towers for centralized monitoring. Together, these tools accelerate decision-making, minimize disruptions, and enhance agility—core benefits of supply chain optimization.

Common KPIs include:

  • Inventory turnover ratio
  • Order cycle time
  • Perfect order rate
  • Forecast accuracy
  • On-time delivery percentage
  • Cost per order / shipment
  • Tracking these KPIs helps measure the impact of supply chain optimization on operational performance and profitability.

Yes. Digital maturity is no longer limited to large enterprises. SMEs can adopt modular, scalable solutions—such as cloud-based analytics or IoT tracking—to achieve measurable improvements in efficiency, visibility, and customer service. For smaller organizations, optimizing supply chain processes often delivers even faster ROI due to leaner operations and quicker implementation cycles.

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