Resources

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Evolving the MRO Supply Chain – how more contemporary and leading practices are emerging in the MRO supply chain

The MRO supply chain in key industries including Resources, Oil & Gas and Utilities has to date been the poor cousin to FMCG and Retail supply chains. Lagging in terms of capability, visibility and profile within the organisation, MRO activity in general

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Procuring Infrastructure-as-a-Service

The adoption of ‘as-a-service’ cloud computing is gaining momentum in both private and public sectors around the globe, and its core foundation is infrastructure. We define

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Caveat Emptor when procuring Infrastructure-as-a-Service

In a recent sourcing initiative undertaken by Infosys Portland, on behalf of a large client, it was found that successful Infrastructure-as-a-Service (IaaS) implementations have led to

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Reinvigorating procurement strategies to deliver ongoing category management benefits in consumables categories

Cost reduction and supplier rationalisation benefits delivered by strategic sourcing initiatives are large and highly tangible. Without ongoing category management, it is unlikely that the headline costs are fully realised

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Optimising efficiency and value creation in print sourcing

Commercial print category, irrespective of its maturity in an organisation and the ever-changing nature of the supply market, technologies, and evolving marketing strategies, has significant opportunities to perform more

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Reducing software costs while increasing cost predictability and control

Software procurement often requires a high degree of interactions between the different areas of an organisation in order to maximise value from the procurement process. Effective software procurement addresses contractual and overall

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Offshore Procurement models – the constantly evolving optimised state

In 2014, Infosys Portland conducted a series of interviews with 10 global companies for a client in the services industry who was exploring the opportunities and challenges of setting up a procurement hub in Asia. The extensive interviews gave

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Effective waste services procurement strategy: The key to creating wealth from waste

Waste management services is a frequently overlooked category, where both low transparency of fees and inadequate understanding of waste generated drive sub-optimal practices resulting in higher costs. This paper identifies five

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The supply chain management BPO ecosystem: Strategies to develop successful SCM BPO operations

Outsourcing of production and logistics has become a firmly established model for growth and cost-competitiveness in global markets. In this scenario, supply chain management (SCM) BPO is emerging as the domain that will define the future of the BPO industry. This paper

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How Procurement BPO is Changing the Game for Mid-Tier Organizations

An experienced BPO provider brings a proven procurement process, delivered through a combination of on-site category managers, off-site subject matter experts and potentially offshore analytical resources.

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Managing the Unmanaged – Unlocking Benefits Through Tactical Spend Management

As procurement organisations mature, their coverage of strategic and low-value purchases improves and opportunities for delivering savings appear to become more difficult. This paper outlines opportunities to

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Outsourcing Tactical Procurement & Category Management Support Offshore

Market demand has recently led procurement outsourcing providers to develop additional capabilities and offer a new range of services at a lower cost from offshore delivery locations. This shift represents

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Travel Management

Traditionally, corporates have requested or mandated that their travellers use the preferred TMCs to make and manage all travel bookings. However, some organisations have allowed travellers to

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The New Paradigm in Procurement - Driving Efficiency and Effectiveness with the Right Mix

All procurement functions have a two-pronged mandate– to be effective and efficient. Beside cost savings, they must also deliver on the ‘soft’ value from their supply base and get involved in enhancing

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The Importance of a Supply Chain Perspective in Procurement Decisions

The fundamentals of the supply chain are now congruent in many ways with those of procurement. Both are key to business success and similar in scope. This is evident within organisational structures globally

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Contractor Procurement: Successful Implementation of an Industry Standard

Companies constantly outsource non-core activities, which are now delivered by contractors and sub-contractors. However, procedural efficacy in the procurement of contractor services remains an ongoing

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Fleet Management - In-house or Outsource?

On the question of whether or not to outsource fleet management there are indeed two common mindsets. One is that fleet management is a non-core activity and therefore it should be outsourced.

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Corporate Credit Cards' Place in a Balanced P2P Strategy

Thousands of organisations are using Corporate Credit Card programmes but questions remain: What should their scope properly be? Where in the P2P strategy does it sit,

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Do More With BPO - End to End Category Management Delivers Sustainable Value

End to End (E2E) Category Management is a continuum of identifying and delivering value from a company's supplier expenditure. 'Best in Class' E2E Category Management should cover more than just

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Extracting Value From Professional Services In a Two Speed Economy

Australia is experiencing a "once in a generation" economic boom in certain industries thanks China’s modernisation. However, not everyone seems to be making hay while China's economic sun shines. This marked contrast in economic performance by different

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Price Review Mechanisms for Multi-year Contracts in MRO

When companies float tenders, significant focus is on pricing and cost reduction. However, for a typical three year contract, improved pricing might only apply for the first twelve months leaving the remaining two years of the contract governed by the

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Why Category Management Is So Important For Travel

All organisations travel, yet few actively manage a category that can be quite complex and extremely dynamic. Savings opportunities can be achieved quite easily, but the real test is in sustaining these savings. Many travel

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Releasing Supply Chain Value Through Better Order Management

When companies attempt to reduce their supply chain costs or improve their logistics efficiency they often only look at the rate structure and relationship with their third party logistics & warehouse

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Inventory Management - An Approach to "Right-Sizing" Your Inventory

Supply Chain managers deal with the conflicting demands of trying to improve service whilst reducing inventory. Companies often do not fully understand their product’s supply and demand characteristics,

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Is ICT Procurement Really That Important?

While the role of the ICT function has slowly changed over time, the new edict for the modern CIO is to drive innovation that has a demonstrable impact on an organisation's revenues or face relegation. With this changing paradigm, does one see the ICT procurement function as increasingly in important or

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Outsourcing…What's Next? Delivering Value through SRM

How do you ensure that your new supplier does as promised? How does Supplier Relationship Management (SRM) work across functional boundaries, different cultures,